“
Here is another review after they say I left a review I got an email from Soufeel to take it down and they will refund me, this was 3+ days go, I replied with I want a full refund and if they issue that and a written apology I'd consider removing it, this is a pure 100% scam after reading all the reviews, and my last one, they asked me to remove it, because will cause there company problems in the long run, a racist company, and wouldn't even let me speak to a manager, dont waste you money or time, dont order from this site
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posted 4 years ago
- Richard Murrell
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This company is a scam, I ordered a Personalized diamond painting for my girlfriend, of our kids, they make my kids black and multiple colours, when I ask for a refund they offered 10%, i paid 6.
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posted 4 years ago
- Richard Murrell
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The product did not ship for 11 days, and then it took another 10 days to arrive! The company said it is out of their control and would not refund my shipping fee.
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posted 4 years ago
- Julia
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No refund or offer to rectify even given the circumstances.
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posted 4 years ago
- Emma
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Fine I want to cancel my order and I want a full refund now I cannot get anybody from the scam company to call me back or give me a refund or cancel my order do not waste your time.
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posted 4 years ago
- Anonymous
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Don’t use this company. I received broken items & the will not refund or credit! Check their website for 90 day guarantee. It’s false. This Company makes money on “deals” not products. Beware PayPal cannot help you.
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posted 4 years ago
- Jo
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After 6 weeks PayPal came to agreement with this company to use a full
Refund of $97.
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posted 4 years ago
- Jo G
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What we can do at most, is to refund 30% of this order.
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posted 4 years ago
- Anonymous
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Courier brought product to my apartment, and then returned it to sender. Soufeel "lost" my product and wont send me a replacement or even a refund
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posted 4 years ago
- Anonymous
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Contacted customer support via email asking for either a refund or to send me what I ordered.
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posted 4 years ago
- Byron Schmidt