Soufeel Reviews

Name: Soufeel
Rating: 3.70

3.7 Rating 840 Reviews

68 %

of reviewers recommend Soufeel

Company Reviews

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Metrics

3.7

Based on 840 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours

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Falizah Hedir

Soufeel 5 star review on 15th September 2023

Sophie Ltr

Aidan Janzen

Soufeel 5 star review on 22nd March 2023

Amy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pictures were very clear and made the perfect Valentines gift! I would definitely recommend”

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Posted 1 year ago

“It came out absolutely perfect 🥰”

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Posted 1 year ago

“We’ll made and fast turn around timeI wish it was packed better in a box”

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Posted 1 year ago

“Great product,love it its good quality and very beautifully Makes for a great novelty and to have your most cherished memories close at all times worth every dollar”

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Posted 1 year ago

“Nice gift for your partner. 100% reccomended.”

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Posted 1 year ago

“Got the film Keychain of the 5 picture as a last min Valentines gift and it was perfect. It came on time and in great quality. My husband loves it. Thank you for making my gift special”

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Posted 1 year ago

“Wife was happy”

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Posted 1 year ago

“I have gifted this to my would be and he loved it. Unique gift ideas of NameNecklace makes the gift more special”

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Posted 1 year ago

“Shipped quickly came exactly how the demo showed my gf loves it”

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Posted 1 year ago

“I'm very excited n satisfied”

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Posted 1 year ago

“For a slow cost as it was I thought I was going to get a trinket but boy was I surprised when it was actually a quality design. And delivery was spot on there was no giant delay there was no wait it was delivered when it was expected.”

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Posted 1 year ago

“It was perfect! Thank you!”

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Posted 1 year ago

“Really high quality product for the price - love it.”

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Posted 1 year ago

“Very quick and efficient, recommend soufeel.”

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Posted 1 year ago

“I loved the keychains I got them for my friends and they have our favorite song.”

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Posted 1 year ago

“Thank you for your prompt follow up. After submitting my order to confirm my photos in the order, I got a prompt reply and a follow-up email to confirm my order status to ensure there would be no issues with delivery. Love this service.”

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Posted 1 year ago

“These guys are scammers. Immediately after checkout and payment they requested addition funds for shipping based on my location, which is metro Melbourne. I cancelled immediately by email as per their process. The are still refusing and trying to charge me two days later as they put into production even though they acknowledged my email immediately to cancel - trying to continue extorting funds. They parade as different company names over socials and all do the same thing. I ordered again on another page - thankfully via PayPal and got exactly the same email. Found out it was them and managed to retrieve the funds via PayPal. Buyer Beware!!! If you want to loose money, then go ahead but they are nothing but Scammers trying to mislead and extort from the general consumer.”

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Posted 1 year ago

“Deceptive. Not a UK company. Have been waiting weeks on my order, not very confident that it will ever arrive. I would advise you to AVOID”

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Posted 1 year ago

“Order never arrived and apparently it's 'company policy' that they can only offer 30% refund. Absolute joke. It's also a Chinese company under the guise of a UK web address. Scroll to the bottom and registered in Hong Kong. First they said it'll take a month to sort out, after a month had already passed. Then said do I want a replacement (they were Christmas presents and it's the end of January, so obviously not!) and so the only offer is they'll refund me 30% of my £85 order, even though my order never arrived!”

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Posted 1 year ago

“Amazing help and delivered within perfect time so happy”

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Posted 1 year ago

Soufeel is rated 3.7 based on 840 reviews