SportPursuit Reviews

Name: SportPursuit
Rating: 2.14

2.1 Rating 81 Reviews

28 %

of reviewers recommend SportPursuit

Company Reviews

Questions

Metrics

2.1

Based on 81 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how SportPursuit made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SportPursuit 3 star review on 24th June 2021

Douglas French

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything I've bought has been great”

Helpful Report

Posted 1 year ago

“Still waiting for item to arrive that I ordered in mid May, so over a month ago”

Helpful Report

Posted 1 year ago

“Clothing sizes on the website are inaccurate, returns have to be funded at your own cost, quality is questionable”

Helpful Report

Posted 1 year ago

“I don't mind wait longer but if you give an estimate delivery date(28-31March) you should respect it. One week after the estimated delivery and I still haven't received my parcel. One week after the estimated delivery and their customer service doesn't reply. For an on line company your logistic is very poor as it is your customer service.”

Helpful Report

Posted 1 year ago

“Terrible wouldn’t recommend”

Helpful Report

Posted 2 years ago

“When I click to buy this Winterjacke I don’t see if the package comes after 12 days, it’s usually 3-5 days. When it arrived, I want to return it because it’s quite small and came too late. I bought it from another supplier. I must pay for return fee. For me it’s bad experience from SportPursuit, I better buy it by Zalando👍.”

Helpful Report

Posted 2 years ago

“I have been trying to contact them to return 2 jackets (which are over sized) and cancel 3 undelivered items and there is no response to my repeated request via their website.”

Helpful Report

Posted 2 years ago

“Sent the completely wrong order and I waited 25 days to receive this item. Not happy at all customer service is a joke”

Helpful Report

Posted 2 years ago

“Took a long while to arrive, took ages to get a response and refund when I sent it back. When I did sent it back I had to chase for a response and then you deducted the cost of the return from the refund of my item.... really poor company, service and values... I also get bombarded with marketing from you... will not use again and will share my experience with others”

Helpful Report

Posted 2 years ago

“Ordered jacket 9th Jan,received a tracking order 11th Jan,no update since then. Sent email 20th Jan,no reply! Rang customer service, no answer,requested ring back,still waiting. Awful service!”

Helpful Report

Posted 2 years ago

“Appalling service and customer service. Ordered wife's boots on 6 Dec, arrived 8 Jan on 48hour postage. Zero help from customer service, struggling to get a refund. Avoid at all costs. The stress and ripoff is not worth the saving.”

Helpful Report

Posted 2 years ago

“Ordered my item on 26th December was notified it had been despatched on 29th on a 48 hr delivery. Still not received and no response from Sport Pursuit’s supposedly excellent customer services team. Would not use this company again!”

Helpful Report

Posted 2 years ago

“Unreliable customer service, delivery dates not kept to. Avoid at all costs”

Helpful Report

Posted 2 years ago

“I ordered some goods online which did not stat a delivery date until after the purchase was made. If I knew the goods would ups not arrive until after Christmas I would not have purchased. As consumer rights I asked for a refund which I was advised would be in my account in 3-5 days. 8 days later still waiting and no response to my emails.”

Helpful Report

Posted 2 years ago

“I had ordered a Julbo ski goggles but received a pair of cheap Red Bull sunglassess in the package instead. I have tried to reach the customer suport for any assistance about this issue for hours without any sucess. Order 104263386”

Helpful Report

Posted 2 years ago

“Good prices but you never get a reply to telephone calls (even when you use the call back service) or e-mails to their customer services department!”

Helpful Report

Posted 2 years ago

“I ordered few items on the 13th of October and we received it today, the 15th of November, 10 days later than they announced at the purchasing moment. So in my opinion is ok.”

Helpful Report

Posted 2 years ago

“Very poor service. I received items that i hadn't ordered and made contact for a return attaching photos. There was a period of email tennis asking me to clarify the situation and attach photos, offering me a Royal Mail return that didn't work and another one which I would have to pay for and finally a return that worked. I've sent the incorrect items back using this, having to take time off work to access a post office. I have still not received the original goods or a refund. I am very disappointed by the service of Sport Pursuit as it seems that if I had just kept the goods - much more expensive than the goods i ordered and sold them on FB that would be fine, but by being honest i have been penalised by their atrocious email based system and poorly trained staff who didn't seem to know what they were doing, or even how to check an email trail.”

Helpful Report

Posted 2 years ago

“It looks like I just spend more then 300 euros for nothing. My order from almost 3 months ago still not arrived.”

Helpful Report

Posted 2 years ago

“Absolutely rubbish online shop I ordered a pair of Salomon boots wich after 6 months started to fall apart on both forefoots .I put pictures and an honest review on their website and it was taken down a few minutes later.They wanted my £170 for the boots and then just took down my review like that ? Utter garbage - PLEASE SATAY WELL CLEAR”

Helpful Report

Posted 2 years ago

SportPursuit is rated 2.1 based on 81 reviews