Studio Reviews

Name: Studio
Rating: 1.29

1.3 Rating 1,537 Reviews

7 %

of reviewers recommend Studio

Company Reviews

Questions

Metrics

1.3

Based on 1,537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 24%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Studio 2 star review on 7th September 2024

Ali

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used to be called Studio Cards but now sells much more than cards. All christmas needs covered and at cut prices. Lots of childrens toys and again, most on special offers and up to 80% discount on many. Easy shopping to stock up ready for the festive season. Clothing and shoes are also worth a look.”

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Posted 7 years ago

“Ordered items, arrived with no problems, all order correct and very good price. Will shop with them again.”

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Posted 7 years ago

“The Customer Service is brilliant and very helpful. The orders are delivered quite quickly and well packaged. I have used Studio Cards for many years and I am very pleased with them.”

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Posted 7 years ago

“Easy to understand payment options. Quick delivery.”

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Posted 7 years ago

“I was able to purchase a number of items for my new kitchen at a vastly lowered prices all matching. I was delighted with the quality and look of items.”

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Posted 7 years ago

“Great value and returns are straightforward. There is always a bragain to get in their website!”

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Posted 7 years ago

“All their items are discounted, studio have a regular sale on a Friday between 12 noon and 2pm, they have wonderful items, a huge range, i love this site.”

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Posted 7 years ago

“I received an e-mail with sale items, I ordered holiday clothes for all the family in which everything was in stock, the quality of clothing is nice and the service was excellent from dispatch to delivery.”

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Posted 7 years ago

“Great prices. Quick delivery time. No hassle but website a bit awkward sometimes.”

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Posted 7 years ago

“Took a day off work for a delivery only to receive a telephone call from the driver explaining one of the wardrobes that I had ordered was badly damaged. I then telephoned Studio and was told they would re-order and would get their complaints department to call me back. This did not happen so phoned again the next day. I was then informed the new order had been put through incorrectly and that they would put a hold on my account until it had been sorted out. Appalling customer service I will never shop with them again.”

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Posted 7 years ago

“Quality guds cheap and reliable at delivering on time Top and excellent on customers first policys first.”

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Posted 7 years ago

“They have loads of great items and always come up with great gifts”

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Posted 7 years ago

“Very pleased with offers available, ordering online easy Just waiting for items to be delivered. Ordered Sat due here Tues”

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Posted 7 years ago

“Products as described and within delivery time specified”

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Posted 7 years ago

“always helpful”

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Posted 7 years ago

“Very poor customer service, many lies regarding the status of collection of faulty goods and overall a truly horrendous transaction and experience”

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Posted 7 years ago

“How helpful they are when you order”

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Posted 7 years ago

“Purchased a Pokemon towel for my daughter. Excellent value for money”

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Posted 7 years ago

“Easy to use. Clear communication.”

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Posted 7 years ago

Studio is rated 1.3 based on 1,537 reviews