Studio Reviews

“ OMG I so wish I had done some homework regarding this awful company before I purchased. No order delivered and ordered back in September and I can't even get this order cancelled and my money back, they fob you off on the chat and disconnect you - terrible customer service. They should be investigated and shut down. terrible company terrible customer service - quick enough to take your money but won't give it back ”

“ Items paid, items missing, not delivered. Studio contacted to resolved. Assured items would be received within a week later and still nothing. Contacted again and told merchants would be contacted but no refund given. Will NOT be ordering from Studio again! Absolute terrible service! For the money.. will be seeking legal action. ”

“ This went on for months until finally in tears I managed to speak to somebody in debt recovery who I informed that I was going to report the harassment to Financial Ombudsmen Service and Police. ”

“ I am still waiting for a refund of £146.08 been waiting 2 months? customer service attitude is appalling.just keep going backwards and forward? Want to close my account can't do that? This company needs to be avoided.customer service no help.no refund very angry and disappointed I want this refund dealt with immediately ”

“ Very difficult to make a return. Trying to find a returns label is impossible as there is no returns label in the parcel. Customer service is difficult as it’s as though they are reading off a script in a foreign accent. I have stopped buying clothes from them as the fit is bad and then you have the problem of trying to return. I would not recommend this company to anyone. ”

“ Your customer service is appalling, I have never experienced such lack of professionalism. ”

“ Totally useless company received a damaged fire and still waiting weeks later for someone to contact me to send it back non existent customer service no phone number to ring useless ”

“ Studio dont take calls evri take 1 call and after that its automated to say we will nofify you of eta when out for delivery thas been the constant reply the last 7day from evri and you cannot get ant response from Studio to sort it out because they only dealwith the financial side on the customer service number so its a crapppy deal. ”

“ Disgusting customer service. ”

“ I’ve spent hours checking emails as they send everything separately, waiting around at home for deliveries, on the live chat trying to get sense out of customer service, had my emails ignored, no phone number, they refuse to call you, and I’ve just spend £30 on delivery for a few items I could have picked up in the local shops for the same price or less and far less headache. ”