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Sweater Chalet Reviews

4.8 Rating 409 Reviews
93 %
of reviewers recommend Sweater Chalet
4.8
Based on 409 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Sweater Chalet Reviews
Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

Write Your review

Anonymous
Anonymous  // 01/01/2019
Ordered gloves for my wife as a stocking stuffer. They arrived on time, as promised. Great selection of quality merchandise.
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Posted 5 years ago
I ordered and received my mittens very quickly. The fit is perfect , and they are very warm. They exceeded my expectations. A great company to deal with !!
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Posted 5 years ago
My sister, who has Raynaud's syndrome, loves these gloves I got her for Christmas. Thank you!
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Posted 5 years ago
On the recommendation of my hand physical therapist, I purchased a pair of your heaviest boiled wool mittens. As she said- thet ARE the warmest you can buy. They have gotten me through the coldest days of winter- with a toasty hand and fingers- regardless of how injured they are. And they are so sturdy I think I’ll have them forever! What a find! Thank you for carrying such beautifully made items.
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Posted 5 years ago
Product excellent and good client communication.
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Posted 5 years ago
Great mittens ... super comfortable!!!
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Posted 5 years ago
Love them going to order 3 more pairs
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Posted 5 years ago
A great sweater and very kind, helpful, and patient service. I hope to work with them again. Thank you!
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Posted 5 years ago
Excellent, personal customer service! They quickly exchanged a set of wool mitts when I ordered the wrong size before an expedition and even called to say they would ship them to Alaska for me to have before I departed on the journey.
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Posted 5 years ago
Incredible mittens and great customer service! I'm a now a customer forever!!
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Posted 5 years ago
I love the gloves they are so warm and beautifully made. The entire purchase process was quick and easy and your prices are much better than Amazon's with free shipping. I was thrilled to be able to support a small business. Thank you for the chocolate treat! That was a nice surprise. I would definitely recommend your store and its beautiful products.
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Posted 5 years ago
Sweater Chalet carries high quality products. I love the Dachstein mittens and caps.
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Posted 5 years ago
Product was good. Customer service was non-existent. They never answered any of my emails.
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Posted 5 years ago
Warm and beautiful gloves!
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Posted 5 years ago
These folks are lovely to deal with; easy to order,prompt delivery, beautiful products (a bit pricey,but you get what you pay for) that are comfortable and WARM! Bought products here twice this winter and will look here first whenever I need additional winter gear in the types of items they carry.
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Posted 5 years ago
I purchased military green wool gloves and a heavy wool cap from Sweater Chalet. The cap was too tight for my big head but the Sweater Chalet made it extremely easy to return the cap. As far as the gloves are concerned, I use them every day and love them. They fit beautifully and are rugged and warm like wool gloves should be. I will be ordering another pair with leather.
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Posted 5 years ago
These gloves are of a very high quality. I bought them to wear while shoveling snow this winter. They keep my hands warm where other gloves did not.
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Posted 5 years ago
I ordered mittens for my husband to keep his hands warm while snow blowing. They came beautifully packaged and I could tell a lot of attention went into making and sending of them. Beautifully made, my husband said he had never seen such well crafted mittens like these before. Thank you for the care you take with your products!
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Posted 5 years ago
Actually I bought two pairs of warm, very warm winter mittens which helped my daughter-in-law and my sister with Raynaud’s disease. They said that the mittens help them immensely. I was extremely pleased with the service!
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Posted 5 years ago
I called Sweater Chalet with several questions and although it took a couple of days for us to connect, I ended up actually speaking with folks who knew what they were talking about and who were keen to help. As a result, I was able to place my order with greater confidence and I am extremely happy with the mittens I ended up buying - they went into immediate use and are super warm. Thank you!
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Posted 5 years ago
Sweater Chalet is rated 4.8 based on 409 reviews