Sweater Chalet Reviews

Name: Sweater Chalet
Address: 4344 Latin Ln, Columbus
Rating: 4.75

4.8 Rating 409 Reviews

93 %

of reviewers recommend Sweater Chalet

Company Reviews

Questions

Metrics

4.8

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

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Sweater Chalet 5 star review on 10th October 2020

Anonymous

Sweater Chalet 5 star review on 13th June 2018

Anonymous

Anonymous // 01/01/2019

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“Ordered gloves for my wife as a stocking stuffer. They arrived on time, as promised. Great selection of quality merchandise.”

Helpful Report

Posted 5 years ago

“I ordered and received my mittens very quickly. The fit is perfect , and they are very warm. They exceeded my expectations. A great company to deal with !!”

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Posted 5 years ago

“My sister, who has Raynaud's syndrome, loves these gloves I got her for Christmas. Thank you!”

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Posted 5 years ago

“On the recommendation of my hand physical therapist, I purchased a pair of your heaviest boiled wool mittens. As she said- thet ARE the warmest you can buy. They have gotten me through the coldest days of winter- with a toasty hand and fingers- regardless of how injured they are. And they are so sturdy I think I’ll have them forever! What a find! Thank you for carrying such beautifully made items.”

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Posted 5 years ago

“Product excellent and good client communication.”

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Posted 5 years ago

“Great mittens ... super comfortable!!!”

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Posted 5 years ago

“Love them going to order 3 more pairs”

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Posted 5 years ago

“A great sweater and very kind, helpful, and patient service. I hope to work with them again. Thank you!”

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Posted 5 years ago

“Excellent, personal customer service! They quickly exchanged a set of wool mitts when I ordered the wrong size before an expedition and even called to say they would ship them to Alaska for me to have before I departed on the journey.”

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Posted 5 years ago

“Incredible mittens and great customer service! I'm a now a customer forever!!”

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Posted 5 years ago

“I love the gloves they are so warm and beautifully made. The entire purchase process was quick and easy and your prices are much better than Amazon's with free shipping. I was thrilled to be able to support a small business. Thank you for the chocolate treat! That was a nice surprise. I would definitely recommend your store and its beautiful products.”

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Posted 5 years ago

“Sweater Chalet carries high quality products. I love the Dachstein mittens and caps.”

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Posted 5 years ago

“Product was good. Customer service was non-existent. They never answered any of my emails.”

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Posted 5 years ago

“Warm and beautiful gloves!”

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Posted 5 years ago

“These folks are lovely to deal with; easy to order,prompt delivery, beautiful products (a bit pricey,but you get what you pay for) that are comfortable and WARM! Bought products here twice this winter and will look here first whenever I need additional winter gear in the types of items they carry.”

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Posted 5 years ago

“I purchased military green wool gloves and a heavy wool cap from Sweater Chalet. The cap was too tight for my big head but the Sweater Chalet made it extremely easy to return the cap. As far as the gloves are concerned, I use them every day and love them. They fit beautifully and are rugged and warm like wool gloves should be. I will be ordering another pair with leather.”

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Posted 5 years ago

“These gloves are of a very high quality. I bought them to wear while shoveling snow this winter. They keep my hands warm where other gloves did not.”

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Posted 5 years ago

“I ordered mittens for my husband to keep his hands warm while snow blowing. They came beautifully packaged and I could tell a lot of attention went into making and sending of them. Beautifully made, my husband said he had never seen such well crafted mittens like these before. Thank you for the care you take with your products!”

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Posted 5 years ago

“Actually I bought two pairs of warm, very warm winter mittens which helped my daughter-in-law and my sister with Raynaud’s disease. They said that the mittens help them immensely. I was extremely pleased with the service!”

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Posted 5 years ago

“I called Sweater Chalet with several questions and although it took a couple of days for us to connect, I ended up actually speaking with folks who knew what they were talking about and who were keen to help. As a result, I was able to place my order with greater confidence and I am extremely happy with the mittens I ended up buying - they went into immediate use and are super warm. Thank you!”

Helpful Report

Posted 5 years ago

Sweater Chalet is rated 4.8 based on 409 reviews