Sweater Chalet Reviews

Name: Sweater Chalet
Address: 4344 Latin Ln, Columbus
Rating: 4.75

4.8 Rating 409 Reviews

93 %

of reviewers recommend Sweater Chalet

Company Reviews

Questions

Metrics

4.8

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

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Sweater Chalet 5 star review on 10th October 2020

Anonymous

Sweater Chalet 5 star review on 13th June 2018

Anonymous

Anonymous // 01/01/2019

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“Amazing recommendations, customer service is committed to working with you until you are 100% satisfied with your product(s). I have never been more pleased 😃!”

Helpful Report

Posted 4 years ago

“I got several Norwegian sweaters from Sweater Chalet. The owner worked with me to exchange several because of sizing issues, so I am impressed by the service. 5 stars.”

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Posted 4 years ago

“I order the mittens. Keeps my fingers very warm during min early morning walks in the cold. I have Raynaud’s on my fingers so mittens are must. Worth the price.”

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Posted 4 years ago

“I’m obsessed with Rotos blankets and Sweater Chalet has the largest selection. Quality merch and shipping are top notch! Very speedy, almost instant gratification!”

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Posted 4 years ago

“Great personal service and prompt response to order error. I received the replacement order in two days! Fantastic gloves that are everything advertised.”

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Posted 4 years ago

“Sweater Chalet helped me find the sweater I was searching for and could not find in the right size. They also helped assure I’d have it on time for Christmas for my son. Thank you Sweater Chalet for helping and caring!!”

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Posted 4 years ago

“Excellent service and easy To return and exchange, a very trusted company to buy products from. James”

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Posted 4 years ago

“Great service and extremely warm mitts.”

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Posted 4 years ago

“I bought the wrist warmers. They are beautiful as well as cozy. I warm up right away when I put them on!”

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Posted 4 years ago

“Good company, great products, slow on email replies but did reply. Will order again from Sweater Chalet. Quick shipping.”

Helpful Report

Posted 4 years ago

“Absolutely THE best mittens on earth and the best place to buy them.”

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Posted 4 years ago

“Very warm even in coldest days. But the size is different from one hand to another and the thumb not will position comparing to the rest of gloves I use it while walking my dog but doesn't look nice because size variation”

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Posted 4 years ago

“I just received my Possumdown gloves ahead of estimated arrival time and they are superb! Soft and comfy, these will help keep my cold fingers toasty warm instead of icicle cold. I ordered a large size even though I usually wear medium, and while they are a touch long in the fingertips, the fit is just fine. I'm happy--thank you!”

Helpful Report

Posted 4 years ago

“Love, love my mittens. I have Reynauds and these do the job of keeping my hands and fingers super warm. Lovely quality and so soft. I did carefully measure my hands per the website size chart and ordered a medium, which proved to be too large! Customer service rep Adrienne was extremely helpful in replacing with a size small quite a few months after I originally bought the mitts. Terrific customer service -- thank you!”

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Posted 4 years ago

“Sweater Chalet has a beautiful selection of high quality goods. We had to return something and they made it as easy as possible. We ordered anew, and the shipment arrived quickly and was as warm and fit as promised.”

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Posted 4 years ago

“Honestly some of the highest quality wool I have ever seen or used. The staff is also extremely professional and courteous. I look forward to more in the future!”

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Posted 5 years ago

“My order shipped in a very reasonable time frame, and everything was exactly as advertised. I'm very pleased with my purchases.”

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Posted 5 years ago

“Easy to order, very nice woman’s vest, well made, perfect fit.”

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Posted 5 years ago

“Excellent service. Personalized, timely, organized. Couldn’t have asked for more. The owner of this business makes the world a better place.”

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Posted 5 years ago

“Wool socks are very good quality, warm and comfortable; only issue is tightness around ankle area (little hard to get on) but they fit fine once you get them around the corner of heel and ankle; would recommend these socks”

Helpful Report

Posted 5 years ago

Sweater Chalet is rated 4.8 based on 409 reviews