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Sweater Chalet Reviews

4.8 Rating 409 Reviews
93 %
of reviewers recommend Sweater Chalet
4.8
Based on 409 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Sweater Chalet Reviews
Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

Write Your review

Nearly 50 years ago I purchased a Dachstein sweater from a local ski shop - It was a thick bullet-proof sweater and perfect for the snow and cold of the Pacific Northwest. I tried to find it for an upcoming winter trip to Iceland but, unfortunately somewhere along the line my original Dachstein had gone missing - after a bit of searching I found the Sweater Chalet and ordered another sweater. I was a bit skeptical as the original was such and amazing sweater BUT on arrival the new Dachstein was an EXACT duplicate of the sweater I revered from 50 years ago!!! I was stunned that this level of material and knitting still are available in this age of high-tech plastic outdoor gear. The Dachstein is an incomparable sweater - the heavy knit wool yarn retains the natural lanolin (great scent) which also helps protect and insulate the wearer in cold and wet conditions. It is a heavy sweater but unique and durable. Thank you Sweater Chalet for carefully curated selection of wool sweaters!!
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Posted 5 years ago
My hat and socks are as warm as warm can be. Outstanding quality.
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Posted 5 years ago
i love the sweater, and the customer service was excellent!
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Posted 5 years ago
I'm a mailman does a lot of walking in the snow and their wool socks are the best socks bar none but they are a little pricey
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Posted 5 years ago
Fantastic product! I love the incredible warm of the sweater and hat. I look forward to staying warm for many winters in the future.
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Posted 5 years ago
I recieved my order very promptly and was pleasantly surprised to find the excellent quality of both the gloves in my large size and also the cap in an extra large size. They have both been in constant use here in our Idaho winter weather, thank you so much. Looking forward to a sweater some day and some mittens. Bruce Evans, Blackfoot ,Idaho
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Posted 5 years ago
Sweater Chalet is absolutely awesome. I am a repeat customer due to their excellent service. They responded quickly to my inquiry on the back order status of my handwarmers and offered to cancel or change the order if I didn't want to wait. The handwarmers are perfect for my hands with poor circulation and arthritis. Ahhhh! Toasty fingers.
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Posted 5 years ago
Good quality and warm
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Posted 5 years ago
Best mittens I have ever owned... bar none!
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Posted 5 years ago
Customer service was an okay help with purchases but a great help with returns. Items where very nice quality but all seemed a little out of proportion. Perhaps they are designed to fit men better than women?
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Posted 5 years ago
Excellent customer service AND follow up until the order is complete and the customer is more than satisfied! Dachstein wool sweaters, socks, hats, gloves and mittens are in disputably the very BEST in the world and will last a life time!!!
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Posted 5 years ago
I have had issues with raynaud's for years and have not found gloves that have kept my fingers from the excruciating pain until these gloves. They are wonderful. they keep my hands warm and they are cute as well. Excellent quality
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Posted 5 years ago
Love the wool gloves!! I hope they last for a LOOOOOONNNNG time!
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Posted 5 years ago
Loved my first pair of mittens so much, I bought a second one. I've found they're the only ones that'll keep my hands really warm, during the worst of a Minnesota winter. If you're hesitant to purchase from this company, I can vouch for their great customer service! My first pair of mitts had a dropped stitch, something that can easily happen with handmade items, and the exchange process was swift and completely hassle free. Thanks!
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Posted 5 years ago
I looked for a very warm and durable hat and found this one. It is very warm and even mostly water proof! Perfect for NW winters. Thank you for making such a great hat! Would totally buy again.
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Posted 5 years ago
For 60 years my hands have been painfully cold during the winter, no matter what kind of mittens I wore. That is, until I purchased mittens from the Sweater Chalet. I can honestly say my hands have never been this warm, even when the temps were 25 degrees below zero! These mittens are worth every penny!
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Posted 5 years ago
Wool gloves, perfect
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Posted 5 years ago
Excellent products & service. Quite pleased with the sweaters, caps & gloves that we purchased. Great quality & outstanding service. We are repeat customers & will continue to do so. Rick is a first class gentleman who goes to great lengths to make sure you are a satisfied customer.
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Posted 5 years ago
Quality quality quality
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Posted 5 years ago
Wonderful products and very fast shipping! I got my gloves right when I needed them and they make a huge difference for me! Sweater Chalet is awesome!
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Posted 5 years ago
Sweater Chalet is rated 4.8 based on 409 reviews