Sweater Chalet Reviews

Name: Sweater Chalet
Address: 4344 Latin Ln, Columbus
Rating: 4.75

4.8 Rating 409 Reviews

93 %

of reviewers recommend Sweater Chalet

Company Reviews

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Metrics

4.8

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

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Sweater Chalet 5 star review on 10th October 2020

Anonymous

Sweater Chalet 5 star review on 13th June 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Dachstein Alpine Pull-over sweaters are wonderful! Very warm, and comfortable. Exactly what I needed for New Hampshire winters. Exceptional customer service, too.”

Helpful Report

Posted 3 years ago

“Received my sweater 2 days after ordering. It feels and looks great. Solid product and company!!”

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Posted 3 years ago

“I have Raynaurd’s and in the winter it is brutal. Today was the last straw. I have tried everything. When I went to the doctor, he suggested Sweater Chalet. I was nervous about the price of mittens. I called and spoke to the nicest man. His name was Rick. Phenomenal customer service! Just phenomenal! I accidentally ordered a medium and am a true small. He called me to verify! How many times has Amazon done that? Zero! I am giving this business an easy five stars. Great customer service and above attention to detail. Thank you so much! Sara”

Helpful Report

Posted 3 years ago

“I measured my hands according to their diagram, but the mittens I ordered are WAY too small. They are also itchy. After shipping and handling, this was a $77 purchase. I find it really annoying to have to return them. Not sure I trust them at this point to deliver the right product...”

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Posted 3 years ago

“Fantastic Products. Amazing Customer Service.”

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Posted 3 years ago

“Very good company to deal with and the product I ordered was beyond excellent. I purchased the Dachstein THREE PLY Knee Sock. I did not expect much from these socks as heavy wool socks I had worn in the past (like the type you would wear in a pair of chest waders) were rather like foot bags. These socks are a proper sock and fit my feet perfectly and have kept my feet warm for hours in the snow in a pair of Kennetrek hiking boots; a first. These socks perform better tan my Kuiu Ultra Marino and my Icebreaker Mountaineering wool socks and they don't fall down. I have also discovered why my Icebreakers make my calves itch so bad after a day of wear; they compress my lower leg like a normal sock with synthetic stretch fibers. With these socks my lower leg does not itch at the end of the day because they do not compress my leg and do not migrate down my leg either. These socks are truly fantastic.”

Helpful Report

Posted 3 years ago

“Excellent customer service and timely shipping of products. Excellent details of products listed on website. And, the wool items I ordered are most excellent.”

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Posted 3 years ago

“Hello, I purchased a pair of Dachstein wool mittens in November. I ordered a size 7 but, received a size 6. This was a happy mistake since size 6 was closer to my size. I had measured my hand as indicated on your site but, I have small hands! I ordered your mittens because I have Reynaud's syndrome and my hands get REALLY COLD. The size 6 mittens I received are not snug they are a little big and therefore, not as warm as I had expected! If I chose a size 5 do you think it would keep my hands warmer? I received good service and would like to keep buying your products. Hope we can find the right size for me! Regards, Palma Stabile”

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Posted 3 years ago

“This is a Christmas gift for my sister who always has cold fingers. I expect that she will really love them since she has worn out and resown her old pair several times!”

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Posted 3 years ago

“I ordered Socks 100 percent wool, they are Beautiful! Would buy again! They are Great quality, nice thickness. I am giving them for Christmas, I am sure the man receiving them will love them as I do. I received them in a Great timely manner. The packaging was well done, and in Great Shape when I received it. All is Well and Good! Thank You for the Great Product!”

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Posted 3 years ago

“Excellent! Top quality products and service. Thanks, Sweater Chalet!”

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Posted 3 years ago

“Would love to give a better review but haven't recieved order an customer service gentlemen I spoke with seemed as though I was bothering him... Not what I was expecting spending 100 bucks on 2 pairs of socks......”

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Posted 3 years ago

“Super nice,thank you so much.”

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Posted 3 years ago

“Great collection of high quality sweaters and excellent, quick customer service.”

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Posted 3 years ago

“The mittens are awesome, and so was the cheery, friendly holiday packaging they came it. It was very nice to get a person note with the mittens.”

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Posted 3 years ago

“Product is as described. Shipping took longer than anticipated.”

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Posted 3 years ago

“I am so happy with my Swedish woolen mittens . I wore them in 28 degree weather and while my fingers got a little cool after an hour they were not uncomfortable. The delivery was on time and I even received a personal note . I would definitely order again from Sweater Chalet.”

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Posted 3 years ago

“Very responsive.”

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Posted 3 years ago

“I would love to write a review however I can’t due to the fact that I still have not recieved my item. The scheduled delivery date was 11 days ago and I still have nothing. Not sure where to go from here. If I ever receive my item I would be happy to review.”

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Posted 3 years ago

“It’s been sitting in the post office for 10 days so When I finally see I can write a review”

Helpful Report

Posted 3 years ago

Sweater Chalet is rated 4.8 based on 409 reviews