Sweater Chalet Reviews

Name: Sweater Chalet
Address: 4344 Latin Ln, Columbus
Rating: 4.75

4.8 Rating 409 Reviews

93 %

of reviewers recommend Sweater Chalet

Company Reviews

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Metrics

4.8

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service with a personal touch. And gorgeous sweaters too! Will definitely purchase from Sweater Chalet again.”

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Posted 6 years ago

“My experience using Sweater Chalet was excellent. I already have and will in the future recommend Sweater Chalet to family and friends.”

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Posted 6 years ago

“Ordered these items for Christmas gifts; they arrived quickly and are obviously high quality. Very happy!”

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Posted 6 years ago

“Rarely do I encounter a sales experience that is so distinctive and positive that I am motivated to go back to the website to see what else I might buy from them! My experience with Sweater Chalet was that good. Great products, knowledgeable and friendly sales personnel and super fast shipping! Amazing!”

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Posted 6 years ago

“I love my new Ojbro Vantfabrik gloves! I have Raynaud’s and these gloves keep my fingers so toasty I’m not running inside every 10 minutes to warm my hands! I’ll be able to tolerate the Michigan winters while wearing these wonderful gloves.”

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Posted 6 years ago

“Dachstein Woolwear provides the best quality wool products I have ever purchased! I would recommend this company to anyone looking for warm winter-wear that is made well enough to endure a lifetime of use.”

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Posted 6 years ago

“I have not received my gloves yet, but I can say with certainty that the customer service was excellent. I made a call and I was called back quickly.”

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Posted 6 years ago

“Love the warm 100% wool socks and the personalized touch of shopping at Sweater Chalet.”

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Posted 6 years ago

“Bought my husband Dachstein dark green mitts with fingerless gloves. He's a hunter and has already used them twice in some 30 degree feel weather. He LOVES them. It was a windy day for yesterday's hunt and he held hands up to test wind resistance ...no wind gets through. Initially they seemed a little snug at the openings of glove part of mitts but he said they are fine and knows they will just fit better with time having owned 100% wool mitts in past. Length and width as expected and fit well. Customer service/response both to email and phone has been excellent, prompt and friendly. We've now ordered the warmest cap and might even by my brother one as well for Christmas. Love the Dachstein story and this store's way of conducting business. Refreshing!”

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Posted 6 years ago

“We had a minor problem with shipping,but it was taken care of immediately. I will look forward to continue to do business with them”

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Posted 6 years ago

“Great wool products and outstanding quality”

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Posted 6 years ago

“My Fager Ingun Merino Wool Wrist Warmers (Öjbro) far surpassed my expectations, they are lovely and very soft and warm. My daughter's Dalarna Dala mittens are beautiful with the added comfort of a light fleece lining. The package arrived well before the designated time and included special wrapping, a hand addressed card to myself and a Halloween candy. Thank you so much for the very special gift.”

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Posted 6 years ago

“Products did not fit as expected.”

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Posted 6 years ago

“Easy to buy-sizing spot on. Gloves so warm-waiting for winter for true test! Gloves came in nice package with hand written envelope with stickers, hand witten card and gummy bears for Halloween!! What a great surprise-customer service :)”

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Posted 6 years ago

“Awesome mittens. They keep my fingers nice and warm. I suffer with Raynaud's and I was looking for a mitten that would keep my fingers warm.”

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Posted 6 years ago

“Rick and Adriene were very helpful in emails back to me helping with sizing on gloves, after being personally recommended by the makers in Sweden! When my gloves and hat arrived, they were packaged very nicely, including a personalized thank-you card. Wonderful dealing with them, great experience!”

Helpful Report

Posted 6 years ago

“Absolutely love my mittens!!! Wool is soft wore them the other day and kept my hands warm and had no problem with my Raynaud’s. However the socks I purchased are super itchy and stiff, hard to get foot threw hole and then the part that goes around your foot is lose and on top of dealing with the itchy I still wore them and didn’t keep my feet warm. Shouldn’t of purchased wasn’t backed by Raynaud’s Association just the gloves. Sad because they are expensive!! But love the mittens”

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Posted 6 years ago

“These guys are awesome! Despite clear measuring instructions, I was not happy with my fit and decided to go up a size on my mittens. Absolutely no problem!! The exchange was really, really easy and the replacement pair was back with in days. I love my wool mittens, and so do my cold fingers!”

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Posted 6 years ago

“Love the gloves and packaging with personalized note was a nice touch. Will be ordering more gloves for gifts!”

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Posted 6 years ago

“Honestly these guys saved me last winter. They told me what to try and I fell in love with the gloves I bought. I have extreme sensitivity to cold and their products keep my hands so warm. I got the possum down gloves and woolen mittens.”

Helpful Report

Posted 6 years ago

Sweater Chalet is rated 4.8 based on 409 reviews