Sweater Chalet Reviews

Name: Sweater Chalet
Address: 4344 Latin Ln, Columbus
Rating: 4.74

4.7 Rating 410 Reviews

93 %

of reviewers recommend Sweater Chalet

Company Reviews

Questions

Metrics

4.7

Based on 410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m obsessed with Rotos blankets and Sweater Chalet has the largest selection. Quality merch and shipping are top notch! Very speedy, almost instant gratification!”

Helpful Report

Posted 5 years ago

“Great personal service and prompt response to order error. I received the replacement order in two days! Fantastic gloves that are everything advertised.”

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Posted 5 years ago

“Sweater Chalet helped me find the sweater I was searching for and could not find in the right size. They also helped assure I’d have it on time for Christmas for my son. Thank you Sweater Chalet for helping and caring!!”

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Posted 5 years ago

“Excellent service and easy To return and exchange, a very trusted company to buy products from. James”

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Posted 5 years ago

“Great service and extremely warm mitts.”

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Posted 5 years ago

“I bought the wrist warmers. They are beautiful as well as cozy. I warm up right away when I put them on!”

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Posted 5 years ago

“Absolutely THE best mittens on earth and the best place to buy them.”

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Posted 5 years ago

“I just received my Possumdown gloves ahead of estimated arrival time and they are superb! Soft and comfy, these will help keep my cold fingers toasty warm instead of icicle cold. I ordered a large size even though I usually wear medium, and while they are a touch long in the fingertips, the fit is just fine. I'm happy--thank you!”

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Posted 5 years ago

“Love, love my mittens. I have Reynauds and these do the job of keeping my hands and fingers super warm. Lovely quality and so soft. I did carefully measure my hands per the website size chart and ordered a medium, which proved to be too large! Customer service rep Adrienne was extremely helpful in replacing with a size small quite a few months after I originally bought the mitts. Terrific customer service -- thank you!”

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Posted 5 years ago

“Sweater Chalet has a beautiful selection of high quality goods. We had to return something and they made it as easy as possible. We ordered anew, and the shipment arrived quickly and was as warm and fit as promised.”

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Posted 5 years ago

“Honestly some of the highest quality wool I have ever seen or used. The staff is also extremely professional and courteous. I look forward to more in the future!”

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Posted 5 years ago

“My order shipped in a very reasonable time frame, and everything was exactly as advertised. I'm very pleased with my purchases.”

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Posted 5 years ago

“Easy to order, very nice woman’s vest, well made, perfect fit.”

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Posted 5 years ago

“Excellent service. Personalized, timely, organized. Couldn’t have asked for more. The owner of this business makes the world a better place.”

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Posted 5 years ago

“Wool socks are very good quality, warm and comfortable; only issue is tightness around ankle area (little hard to get on) but they fit fine once you get them around the corner of heel and ankle; would recommend these socks”

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Posted 5 years ago

“Excellent product and excellent service had my order within a week from order to receipt. Have ordered in the past and will order again from Sweater Chalet.”

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Posted 5 years ago

“We ordered some Dachstien mittens, a house favorite, here. The pair just didn’t fit properly-I think it was an anomaly-and when I sent a note explaining the problem and requested a return label, I got an immediate reply from Rick and Adrienne, including a label and invitation to send the hand measurements, should we order again. The service is terrific and they carry quality goods.”

Helpful Report

Posted 5 years ago

“The products are top quality and the service is excellent. I always know I will receive the best from the products I order and the great people at the company. It is a pleasure to do business with Sweater Chalet”

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Posted 5 years ago

“Their products are wonderful and the customer service is really the best and with such personal attention. I spread the word on social media to let other know.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

Sweater Chalet is rated 4.7 based on 410 reviews