Sweater Chalet Reviews

Name: Sweater Chalet
Address: 4344 Latin Ln, Columbus
Rating: 4.75

4.8 Rating 409 Reviews

93 %

of reviewers recommend Sweater Chalet

Company Reviews

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Metrics

4.8

Based on 409 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

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Sweater Chalet 5 star review on 10th October 2020

Anonymous

Sweater Chalet 5 star review on 13th June 2018

Anonymous

Anonymous // 01/01/2019

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“Great help with sizing~absolutely beautiful and fit!”

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Posted 6 years ago

“I like the Sweater Chalet it has good quality gloves.”

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Posted 6 years ago

“I normally don't endorse products, but the Ojbro Swedish gloves I purchased from Sweater Chalet are so important a purchase that I feel I must make an exception. I suffer from Raynaud's Syndrome, and cold weather is highly detrimental to the circulation of my fingers. I've tried every glove imaginable to get some relief, and this glove is by far the best. The Raynaud's Foundation endorses this product, too, and Sweater Chalet has formed a supportive affiliation with them. We patients are greatly appreciative to both!”

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Posted 6 years ago

“Absolutely the best wool cap ever made. It’s so good I bought two more!”

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Posted 6 years ago

“Excellent products / highest quality AND so pleasantly surprised by personal hand written note!”

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Posted 6 years ago

“Sweater Chalet is perfect !!”

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Posted 6 years ago

“Awesome service. Helped with size selection and came in a week just as I was told. Very nice product!”

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Posted 6 years ago

“I always buy my wool socks at Sweater Chalet for the simple reason that they are easy to get there. Here in Europe they are increasingly hard to find and usually of inferior quality. They are not cheap but they are worth every penny, so I will continue to buy them at Sweater Chalet.”

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Posted 6 years ago

“Purchased a Dachstein 2-ply Merino Wool cap and I am very impressed with the quality. I debated quite awhile if I should order the 4-ply or the 2-ply and am very happy I went with the 2-ply. It is very thick and warm, and as it will be used primarily in the car, shoveling or going for a walk, it is more than I will need for a Canadian prairie winter day. Customer Service was excellent!”

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Posted 6 years ago

“I live in the UK in the Highlands of Scotland. I received delivery of my order 5 days after placing it. The shipping and service has been exceptional from placing the order to being kept up to date daily of the tracking of it . The quality of the Mittens is outstanding and such a lovely touch with the hand written card enclosed. I am sure my sister will be very pleased with these when she opens them on Christmas Day. I will definatley use the sweater chalet again in future thank you. With kind regards Elizabeth Midgley”

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Posted 6 years ago

“I purchased a variety of Dachstein socks, mittens and cap; all quality items I am very happy with. I come from a family of proud knitters, so accusations of sacrilege were a real possibility when it was discovered I purchased knitted items, and I can report that generations of knitters were impressed with these woolen wears after thorough inspections. No problems whatsoever dealing with Sweater Chalet, and I am impressed by their ability to make an online purchase feel so personable.”

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Posted 6 years ago

“The customer service is fantastic, and the packaging was cute and personal. Product as nice as expected and the shipping was quick! Thanks for everything, will definitely be a return customer.”

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Posted 6 years ago

“The Dachstein gloves we ordered are just what we need for our New Zealand trip. Everything arrived by mail as expected. The enclosed card and Halloween gummies were an extra personal touch! Thank you, Rick at Sweater Chalet!!”

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Posted 6 years ago

“The mitts I already new so ... As for Sweater Chalet, I appreciated that they double-checked the mailing address with me before shipping and the mitts were delivered on time. Thanks.”

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Posted 6 years ago

“Bought a pair of wool mittens and very high quality and fast shipping. I highly recommend this company.”

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Posted 6 years ago

“My mittens arrived quickly and are soft, warm and beautiful. The packaging was very sweet and personalized. Will definitely order again.”

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Posted 6 years ago

“quality with timely delivery”

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Posted 6 years ago

“I recently purchased Dachstein products from the Sweater Chalet. They arrived quickly in excellent condition and with a hand written note of thanks (a very nice and we'll appreciated touch). The Sweater Chalet is great to deal with, a true jewel.”

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Posted 6 years ago

“I have Reynaud's, I work outdoors every day.The boiled wool (Gromit's) from Sweater Chalet) are the only gloves I have ever used that give me effective protection. On days below 45F I use the air activated chemical heaters inside the Mitten flap . These gloves also allow me dexterity when needed. Overall a great purchase, albeit a bit pricy. Worth every penny to have warm fingers.. Great personal service too from Sweater Chalet.”

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Posted 6 years ago

“got two pairs of Dachstein socks. Great feel and quality. Already tested on a backpackeing trip. The website had good photos and enough info to make a choice. Also received quick reply to my sizing question. Highly recommend this store ! One caution is that the sizing chart for Dachstein was confusing since US/Euro conversion is not correct. Use US sizing to make correct choice.”

Helpful Report

Posted 6 years ago

Sweater Chalet is rated 4.8 based on 409 reviews