Sweater Chalet Reviews

Name: Sweater Chalet
Address: 4344 Latin Ln, Columbus
Rating: 4.74

4.7 Rating 410 Reviews

93 %

of reviewers recommend Sweater Chalet

Company Reviews

Questions

Metrics

4.7

Based on 410 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

6146848401

Email:

sales@sweaterchalet.com

Location:

4344 Latin Ln
Columbus
43220

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pair of Dachstein FOUR PLY Extreme Warm Mittens I bought already have holes in them after a year of light use (driving, walking the dog). They were also not as warm as I had expected.”

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Posted 3 years ago

“It’s been sitting in the post office for 10 days so When I finally see I can write a review”

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Posted 4 years ago

“I bought a pair of Dachstein mittens and unfortunately, they were the wrong size. I have been trying for weeks to get advice on a larger size as I wanted to replace the ones I bought with a larger size. Despte initial feedback, Sweater Chalet has gone quite and I am unable to get any communication from them. In accordance with their stated policy, I have decided to seek a refund and have asked the firm to confirm that before I return the too small mittens at my expense. No answer..... Buyer beware. They were once a great company, but not anymore, in my experience.”

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Posted 4 years ago

“looks to be decent product but hat sizes run way bigger than any other hat i ave ever bought, way too big for me to wear”

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Posted 6 years ago

“the Sweater Chalet "Love Your Sweater" guarantee is not a guarantee, it's just a return policy. if you don't "love" your woolen item, you *can* return it, but only if it's unworn and only 30 (or 15) days from the date of purchase. that's not a guarantee. if you're planning on spending the money, do so with some abandon. Sweater Chalet sells quality merchandise, but don't believe the "guarantee."”

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Posted 6 years ago

“Not even close to being windproof not warm either highly disappointed needs to be tighter weave will not recommend”

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Posted 6 years ago

Sweater Chalet is rated 4.7 based on 410 reviews