takealot Reviews

Name: takealot
Rating: 2.55

2.6 Rating 563 Reviews

38 %

of reviewers recommend takealot

Company Reviews

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Metrics

2.6

Based on 563 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery”

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Posted 6 years ago

“They have the fastest delivery service and exchanging products is a breeze. Love them to bits”

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Posted 6 years ago

“Great specials and quick delivery”

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Posted 6 years ago

“Quick and easy refund process”

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Posted 6 years ago

“been waiting almost 2 weeks for an order”

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Posted 6 years ago

“Takealot always delivers my orders on time. I ordered perfumes off this site and the price was super low for genuine quality products. I'm always happy with the service.”

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Posted 6 years ago

“Stock availability, in house process is efficient and so are the staff.”

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Posted 6 years ago

“Always right the 1st time”

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Posted 6 years ago

“I order PlayStation 4 games and i was very happy with the price also the Delivery. it was super quick and i will also recommend Takealot when its comes to online shopping.”

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Posted 6 years ago

“Amazing website. Great promotions and daily deals. Exceptional follow up and customer support.”

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Posted 6 years ago

“Quick delivery, easy to use website, very efficient.”

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Posted 6 years ago

“They are professional and delivery what you bought.”

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Posted 6 years ago

“they have very good package material that keeps the goods safe.”

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Posted 6 years ago

“The specifications of the products I bought were exactly the way they specified. Love the customer service when doing collection and the is someone by your side for assistance through out. Communication is on point from when you made the order and its clear. Very user friendly website. I have not done any returns so I cant comment on that part”

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Posted 6 years ago

“Delivery good, refunds good, staff helpful”

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Posted 6 years ago

“They deliver on time and the price is good”

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Posted 6 years ago

“Fast service and genuine products”

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Posted 6 years ago

“On time delivery, Good customer service.”

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Posted 6 years ago

“The quality was not great.”

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Posted 6 years ago

“Delivery was quick”

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Posted 6 years ago

takealot is rated 2.6 based on 563 reviews