takealot Reviews

Name: takealot
Rating: 2.51

2.5 Rating 579 Reviews

37 %

of reviewers recommend takealot

Company Reviews

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Metrics

2.5

Based on 579 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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takealot 1 star review on 27th January 2025

Anonymous

takealot 1 star review on 10th November 2024

Fasigh

takealot 1 star review on 25th October 2024

Anonymous

takealot 1 star review on 25th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy”

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Posted 6 years ago

“Service & quality excellent”

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Posted 6 years ago

“Excellent prices on most items. However, their perfumes are "Parallel Import" and is not legit.”

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Posted 6 years ago

“customer support online fast service excellent products site easy to maneuve”

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Posted 6 years ago

“Excellent customer service and product delivery times. Best online shop in South Africa!”

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Posted 6 years ago

“Excelent service”

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Posted 6 years ago

“Lol I bought a bag snaske skin bag I wanted to send it back because it was too scary but later decided not to. Did I make a mistake? Hell to the no Thw quality is too awesome.”

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Posted 6 years ago

“Great service and customer support.”

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Posted 6 years ago

“Quality products and good delivery services.”

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Posted 6 years ago

“Happy with the Nike takkie purchased and was delivered within 2 days”

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Posted 6 years ago

“received good timeously”

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Posted 6 years ago

“quick and easy... right product all the time”

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Posted 6 years ago

“Their service is impeccable and quality of product excellent. I will definitely use them again.”

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Posted 6 years ago

“My favourite shop to spoil myself and the family and prices are reasonable and the discounts thank you so much.”

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Posted 6 years ago

“Efficient service and great quality.”

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Posted 6 years ago

“Quick delivery”

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Posted 6 years ago

“They have the fastest delivery service and exchanging products is a breeze. Love them to bits”

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Posted 6 years ago

“Great specials and quick delivery”

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Posted 6 years ago

“Quick and easy refund process”

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Posted 6 years ago

“been waiting almost 2 weeks for an order”

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Posted 6 years ago

takealot is rated 2.5 based on 579 reviews