takealot Reviews

Name: takealot
Rating: 2.51

2.5 Rating 579 Reviews

37 %

of reviewers recommend takealot

Company Reviews

Questions

Metrics

2.5

Based on 579 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how takealot made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

takealot 1 star review on 27th January 2025

Anonymous

takealot 1 star review on 10th November 2024

Fasigh

takealot 1 star review on 25th October 2024

Anonymous

takealot 1 star review on 25th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Takealot always delivers my orders on time. I ordered perfumes off this site and the price was super low for genuine quality products. I'm always happy with the service.”

Helpful Report

Posted 6 years ago

“Stock availability, in house process is efficient and so are the staff.”

Helpful Report

Posted 6 years ago

“Always right the 1st time”

Helpful Report

Posted 6 years ago

“I order PlayStation 4 games and i was very happy with the price also the Delivery. it was super quick and i will also recommend Takealot when its comes to online shopping.”

Helpful Report

Posted 6 years ago

“Amazing website. Great promotions and daily deals. Exceptional follow up and customer support.”

Helpful Report

Posted 6 years ago

“Quick delivery, easy to use website, very efficient.”

Helpful Report

Posted 6 years ago

“They are professional and delivery what you bought.”

Helpful Report

Posted 6 years ago

“they have very good package material that keeps the goods safe.”

Helpful Report

Posted 6 years ago

“The specifications of the products I bought were exactly the way they specified. Love the customer service when doing collection and the is someone by your side for assistance through out. Communication is on point from when you made the order and its clear. Very user friendly website. I have not done any returns so I cant comment on that part”

Helpful Report

Posted 6 years ago

“Delivery good, refunds good, staff helpful”

Helpful Report

Posted 6 years ago

“They deliver on time and the price is good”

Helpful Report

Posted 6 years ago

“Fast service and genuine products”

Helpful Report

Posted 6 years ago

“On time delivery, Good customer service.”

Helpful Report

Posted 6 years ago

“The quality was not great.”

Helpful Report

Posted 6 years ago

“Delivery was quick”

Helpful Report

Posted 6 years ago

“Fast and reliable”

Helpful Report

Posted 6 years ago

“COMMUNICATION FROM TO THE DELIVERY PART !”

Helpful Report

Posted 6 years ago

“They deliver in less than two days”

Helpful Report

Posted 6 years ago

“Continous exceptional client service and delivery.”

Helpful Report

Posted 6 years ago

“Delivery turn around time was very impressive”

Helpful Report

Posted 6 years ago

takealot is rated 2.5 based on 579 reviews