takealot Reviews

Name: takealot
Rating: 2.54

2.5 Rating 564 Reviews

38 %

of reviewers recommend takealot

Company Reviews

Questions

Metrics

2.5

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how takealot made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

takealot 1 star review on 10th November 2024

Fasigh

takealot 1 star review on 25th October 2024

Anonymous

takealot 1 star review on 25th July 2024

Anonymous

takealot 1 star review on 10th July 2024

Nicky Maritz

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to track y ovulation and my cycle. Now I'm very happy with my results.. 5 weeks in. I'm content”

Helpful Report

Posted 6 years ago

“Always receive my orders within 2-3 days after making the purchase”

Helpful Report

Posted 6 years ago

“Accurate delivery times. Reasonable prices. Wide range. Convenient.”

Helpful Report

Posted 6 years ago

“speedy delivery, ease of shopping, good quality products at super amazing prices”

Helpful Report

Posted 6 years ago

“Their sale is one not to be missed!”

Helpful Report

Posted 6 years ago

“products received so quickly. great service”

Helpful Report

Posted 6 years ago

“They are normally very accurate and professional about their deliveries.”

Helpful Report

Posted 6 years ago

“We've bought a vacuum cleaner on Takealot which did not work. The after service was excellent and we've received a new one that works very well.”

Helpful Report

Posted 6 years ago

“Very fast and good services provided.”

Helpful Report

Posted 6 years ago

“Excellent delivery.”

Helpful Report

Posted 6 years ago

“They make online shopping a breeze and fun.... they have super easy payment methods and deliver promtly”

Helpful Report

Posted 6 years ago

“Good range of options to choose from. Relatively fast delivery.”

Helpful Report

Posted 6 years ago

“Takealot has thousands of products to choose from. The whole online experience is very user friendly. I was kept up to date with when I can receive my order and the delivery time was relatively quick from the time I placed my order. I can definitely recommend Takealot!”

Helpful Report

Posted 6 years ago

“Totally effortless process, I was very impressed by this online service! The order was delivered very promptly to the address within four days of placing the delivery. All of the items were in great condition, exactly what I wanted and had ordered! I can't speak to their customer service or returns process because I haven't needed to use either, but my experience went very smoothly and I will definitely be using takealot.com again! Specifically, I ordered some Afrikaans movies from takealot.com on the 23rd of December. It was processed quickly and with no issue; the address that I input was recognised immediately by the site and I received my emailed receipt instantly. They predicted that my order would arrive after one and a half weeks, and I thought this was acceptable given that it was the holiday season, so they probably had loads of gift orders and were closed for business on Christmas Day and the 1st of Jan. Despite this prediction, the order actually arrived very promptly, on the 27th of December - so after only four days! The process was very easy to check online on their website, which me exactly when the order was scheduled to arrive and what changes had been made to that schedule, as well as when the order had arrived from the warehouse to the courier. The whole process couldn't have been more pleasant!”

Helpful Report

Posted 6 years ago

“I ordered a new Samsung J7 Pro from takealot.com earlier this month. The phone arrived exactly when their email said it would and it was precisely what I ordered. The price of the cellphone was about R1000,00 cheaper than any other store I could find online. The takealot.com website is awesome!! takealot.com is the bench mark for shopping online in South Africa.”

Helpful Report

Posted 7 years ago

“They delivered quality on time and did not try to add additional charges and when they advertise no delivery charges they mean it.”

Helpful Report

Posted 7 years ago

“Simple processes.Notifications of sale status on your wish list items.Fast delivery.”

Helpful Report

Posted 7 years ago

“Good service”

Helpful Report

Posted 7 years ago

“Since 2012 more than 50% of products I ordered from Takealot were returned due to functional defects.”

Helpful Report

Posted 7 years ago

“They offer the same item at a range of prices which means you can pick the one best suited to you. They also have many payment method options so you can pay in a way that is most convenient.”

Helpful Report

Posted 7 years ago

takealot is rated 2.5 based on 564 reviews