takealot Reviews

Name: takealot
Rating: 2.51

2.5 Rating 579 Reviews

37 %

of reviewers recommend takealot

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Metrics

2.5

Based on 579 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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takealot 1 star review on 27th January 2025

Anonymous

takealot 1 star review on 10th November 2024

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takealot 1 star review on 25th October 2024

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takealot 1 star review on 25th July 2024

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They delivered ahead of schedule, and even called me twice when they where at my gate. Friendly delivery guys!”

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Posted 6 years ago

“Speedy, efficient service :)”

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Posted 6 years ago

“They prompt and if I need to return something its so easy.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“The delivery was a joke”

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Posted 6 years ago

“Excellent service! It's reliable and you can purchase just about anything. They also often have great deals.”

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Posted 6 years ago

“the product was as expected and of good quality, and it was delivered on time.”

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Posted 6 years ago

“Products delivered very quickly”

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Posted 6 years ago

“My delivery was earlier than expected and exactly like the images on their website.”

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Posted 6 years ago

“Order was 100% correct”

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Posted 6 years ago

“I recently bought a set of Jamie Oliver T-fal pots. I was quite happy with the order being delivered exactly two days later whcih was cool. I however wasn't pleased that they didn't cover the box when it arrived to me. It could have been quite nice had they just wrapped the box so as to avoid damage and pilfering.”

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Posted 6 years ago

“I have never had to return any items purchased at Takealot. The quality of the products is good. The delivery is just as great and never disappoints. You are constantly kept up to date pertaining the shipment of your item/s purchased.”

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Posted 6 years ago

“Good products, with great specials.”

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Posted 6 years ago

“Quick delivery of order, ahead of scheduled date”

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Posted 6 years ago

“Good customer service. Fast deliveries”

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Posted 6 years ago

“Their customer services are great, They respond within a day or less or any query. The products they sell are of high quality.”

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Posted 6 years ago

“Wide variety and quick delivery”

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Posted 6 years ago

“The delivery took a little bit ling but that is because i ordered something that takes long to get here. However they delivered the items as soon as they had the item. And all the items are perfect”

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Posted 6 years ago

“Their purchase process is very fast and convinient. You dont wait too long for your items to be delivered. Thank you Takealot”

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Posted 6 years ago

“the phone i bought is very nice and arrived on time”

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Posted 6 years ago

takealot is rated 2.5 based on 579 reviews