takealot Reviews

“ Received an e mail from returns department now stating that we have misused the machine and accusing us of breaking the product and according to their policy they cannot replace the item and will send the broken machine back to us. ”

“ The person handling my returns just responded asking for the address again, meaning they did read my email properly. ”

“ When they come to collect returns on a motorbike , the boxes can't fit into the tiny compartment so they take the marked goods out of the boxes and then don't accept the return because it's not packaged and then they won't refund it! What I've come to notice is that a big corp like takealot doesn't need us (although I've spent tons of money in the decades I've been a customer). ”

“ So, now I'm out of pocket because apparently, takealot needs glasses when it comes to reading returns, and the reason returns are logged. ”

“ Finally, we were told that the suspension was because of "too many returns". ”

“ You pay the order is yours, if anything is wrong, you schedule Returns online or call 0873628000✓ I pay R2117✓ Open the boxes to my horror. ”

“ I was quite happy selling through them before the COVID pandemic, as I could store my items quite affordably with them and there were no issues with deliveries or returns, as it was handled in house. ”

“ Their returns processes are a mess and they have essentially stolen my money. ”

“ This is not the 1st time I have problems with returns that is why I even included the batteries as they previously refused to replace a broken item, simply because the batteries weren't' included. ”

“ Are you aware that superbalist, the company you help deliver for sells fake perfume. Actually disgusted and then conveniently no returns are allowed on the fake perfumes. ”