“This review is perhaps more reflective of Royal Mail, as of yet I haven't received my order. The order was out for delivery on 2nd April, now 7th April. Tracking is not functioning, and after waiting 1 hour in que to speak to an agent I got cut off.”
“I have ordered an item that was not sent out due to Covid-19. They refunded that amount but made another transaction for a higher amount with an additional fee. Not acceptable again due to Covid-19 hardship of not having anymore income. Still waiting for my refund. Hope this helps everyone.”
“Initially left an good review. However, after returning my order, I'm very disappointed and wouldn't recommend chimp store anymore.
I returned my entire order. When Chimp store got the return, they told me that they cant refund everything, because one item seems worn and washed. (Thinking back when I tried everything on it was surprisingly small, but didn't seem like it was washed)
After I told them the second time that I only tried it on and did not wear or wash it they didn't even answer me anymore.
They immediately sent it back to me, before letting me explain if it was me or not.
They did not even try to investigate where the mistake was.
now I'm stuck with a 60€ sweatshirt, that doesn't even fit me.
So seems like they sent me a used sweatshirt and now make me pay for it.
It's basically a scam, but getting a lawyer is financially a bad decision and that's what they are counting on.
Be careful when an item seems off. Or better dont even order here.”
“Très bon pull les motifs sont brodés et le pull n’est pas trop petit, le seul problème est la capuche un peu trop grande mais rien de problématique, merci”
