“Your service is good and you are quickly and easily accessible. However, I do have a side note. I have now twice ordered a shirt size m which later turns out to be a bit too big and way too big. The return costs are incredibly high, partly due to Brexit. Now I understand that there is not much you can do about that, but what you can do is place a size chart on your site. With such a size chart I would not have had two shirts which of the return costs are higher than the price of the shirt. I don't dare to just order a shirt from you anymore because I have no idea what size I should have.”
“Great website, clear & easy to use. My order was received within 48 hours which is a good & fast service, as I placed my order on a Sunday.
I love my new T-Shirt, it’s good quality & looks great.”
“Bought a size large t-shirt. Received an XL. Had to send the t-shirt back at my own expense (£3.80) as no returns label provided. Poor customer service.”
“I ordered a pair of gramicci pants and a pair of shorts came and ro cap it off I got charged for the return postage when it was there error.. It's a great shop and I will definitely be using them again sometime but on this occasion I'm very very disappointed sorry guys..”
“So impressed with Chimp Store. Great selection of brands and offers and most impressed with their customer experience and speed of delivery. I wouldn’t hesitate to recommend them.”