“
I liked the Outnet, the variety of clothes and their speedy delivery.
”
posted 6 months ago
- Anonymous
“
Thieves is all this company are,paid for DHL 3-5 day delivery still no delivery,just wish I had read reviews before ordering.I won’t be so foolish again.
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posted 6 months ago
- Anna
“
You receive an email from UPS to say that your parcel is out for delivery and at the end of the day when you have waited in, another email arrives to say that your delivery has been rescheduled!! Any returns have to be sent via UPS and when there are issues with their service UPS end up delivering the parcel back to you!! Be very carful and aware on ordering.
”
posted 1 year ago
- J Lewis
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I have been hang up the phone two times by the customer department and lost much time on endless email exchange in order to explain that I shouldn't pay for delivery fee as long as my order was above euro 300 (shop policy free delivery for orders above euro 300). Still not refunded this fee.
”
posted 1 year ago
- AY
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I attached pictures to maje and explained in the email its unaccaptable, not only the delivery was delayed but it arrived in horrible condition.
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posted 1 year ago
- Sofya Liudchyk
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I would have appreciated communication and a credit for the overnight delivery.
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posted 2 years ago
- Anonymous
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Appalling service. Paid for next day delivery. Arrived 2 weeks after. Requested refund and didn’t turn up to collect 3 times. I’m still without a refund and no compensation offered. Order from elsewhere
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posted 2 years ago
- Melanie Goodman
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Customer service terms state delivery in 4-6 days.
”
posted 3 years ago
- Anonymous
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The outnet cancelled my order and said something goes wrong with my payment or my delivery detail.
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posted 4 years ago
- Jessie
“
The outnet cancelled my order and said something goes wrong with my payment or my delivery detail.
”
posted 4 years ago
- Jessie