“
You know- fraudulent returns- I don’t do that.
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posted 8 months ago
- Shana Whitlock
“
You receive an email from UPS to say that your parcel is out for delivery and at the end of the day when you have waited in, another email arrives to say that your delivery has been rescheduled!! Any returns have to be sent via UPS and when there are issues with their service UPS end up delivering the parcel back to you!! Be very carful and aware on ordering.
”
posted 1 year ago
- J Lewis
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I’ve been shopping online for years and this has been the most stressful returns experience I’ve ever encountered.
”
posted 2 years ago
- Anonymous
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I have not received money back for four returns starting from September. It’s been 5 months they keep lying to me. The sum is over thousand pounds. Please don’t trust this company. Worst ever experience
”
posted 3 years ago
- Yulia Hlushchenkova
“
i returned the more expensive one (note no tracking on returns so you don't know when they've got it) and they refunded me for the cheaper one.
”
posted 4 years ago
- Genevieve
“
They used to be great. Website and app easy to navigate, great product and specific sizing info. Then they went and changed the app and took away most of the product info, replacing it with very generic descriptions. They also changed it so you couldn’t just tap on the designer after viewing a certain product to see the rest of the pieces by same designer. THEN they changed from using DHL for international orders to a cheaper local alternative (but delivery charge remains same) and now it not only takes forever to get the item, but returns are also more complicated! I used to shop lots from them but no more!
”
posted 6 years ago
- Edie Hong Kong
