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TK Maxx Reviews

4.3 Rating 298 Reviews
C
Happiness Grade
C

Customer Service - Average

62.50%
Industry Average
For me as a supervisor in customer service for 12 years.
posted 1 month ago - LMA
Amazing customer service at the Stirlng store, fabulous help along with such warmth and efficiency from Sandra and James. Patient but excellent advert for TK Maxx, well done to this great stirling store.
posted 3 months ago - petra earley
Fantastic professional, friendly service from Team Leader Joel and his colleague Callum- they helped me choose a sofa- even got one out of its box ( it had only just been delivered) they also assisted with arranging the delivery which was really hassle free- two great assets to the company, a real pleasure to deal with them and made for a streamlined purchase, lots of helpful information given about the care and protection of the fabric.
posted 6 months ago - Joy
I just want to say they both went above and beyond customer service and they are a credit to your company.
posted 8 months ago - Julie lewis
I walked into TKmaxx in plymouth today, lovely customer service by hannah, highly recommended liked the products, very friendly and welcoming please pass this message on 😀
posted 9 months ago - Anonymous
Good customer service
posted 2 years ago - Jose Rodrigues
This is my favourite and only shop now. They have original and absolutely unique clothes and much more other stuff. I'm usually shopping at stationary shop and recently I bought gorgeous coats made in Canada online. I've ordered both on Friday evening and they did arrive next day at 10am. They provide absolutely the best service ever. THANK YOU TKmaxx. You made my day again 🤗
posted 3 years ago - Sylwia
All three of them have went extra mile To support me with my products by providing high quality service and standard.
posted 3 years ago - parama siven Appasamy
Alison and Sarah at the Scunthorpe store were extremely helpful when a gift card I had purchased for a friend at Xmas had been lost. Sarah informed me that customer service would be able to help and gave me the telephone number- luckily I was able to find my receipt with proof of purchase, they were able to freeze the card and Alison was able to issue me with a new gift card. Thank you so much!
posted 3 years ago - Anonymous
Good customer service 😊
posted 3 years ago - Ritu