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Toolstation UK Reviews

3.7 Rating 688 Reviews
67 %
of reviewers recommend Toolstation UK
3.7
Based on 688 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Toolstation UK 1 star review on 28th February 2024
TAKA
Toolstation UK 1 star review on 28th February 2024
TAKA
Toolstation UK 1 star review on 28th February 2024
TAKA
Toolstation UK 1 star review on 23rd February 2024
Charlie
Toolstation UK 1 star review on 1st January 2024
J RONCHETTI
Toolstation UK 1 star review on 27th July 2023
LEJ
Toolstation UK 5 star review on 22nd March 2023
Ejaz Gas And Electric Services Watford
13
Anonymous
Anonymous  // 01/01/2019
Expensive stock of parts for home & buisness, top Brands, good choice, free delivery on orders over £10
Helpful Report
Posted 6 years ago
Good range of items at competitive prices. Very good opening times including evenings and weekends. Thanks.
Helpful Report
Posted 6 years ago
NOTHING EVER CHANGES WITH THEM, AFTER REGULARLY USING THEM FOR THE LAST FOUR YEARS ALL I'VE HAD IS FIRST CLASS SERVICE AND ALWAYS FOUND ANYTHING I NEED AT A GREAT PRICE.
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Posted 6 years ago
Easy to use online. Fast delivery. Product well packaged.
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Posted 6 years ago
I just did on the previous page
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Posted 6 years ago
A wide range of products Quick delivery
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Posted 6 years ago
A very straight forward company to purchase from. Trade counter very helpful.
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Posted 6 years ago
always good prices and excelant service.
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Posted 6 years ago
Very competitive prices, very prompt delivery. excellent tracking information and really secure packaging.
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Posted 6 years ago
I arrived with my item number to hand, the service was good and quick I was in and out in 5 minutes. The item was at the best price after a Internet Search.
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Posted 6 years ago
Fast delivery at very good prices
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Posted 6 years ago
Their delivery service is unrivalled, order on a Sunday over £10 for free delivery........how can you not be impressed. So long as you know what you are buying its a really good site that I use often.
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Posted 6 years ago
Great prices, high levels of stock, quick service & a free drink while you shop. 5* from me
Helpful Report
Posted 6 years ago
Needed some radiator valve extensions quickly and toolstation was perfect for next day delivery on my order which was just over £10. Would definitely recommend.
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Posted 6 years ago
They have a very carefully selected range of products that are competitively priced
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Posted 6 years ago
goods either arrive very rapidly next day by post, or in a shop a few miles away within ten minutes!! good value and good stock
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Posted 6 years ago
they were great and free postage was brilliant A+++
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Posted 6 years ago
Great range and availability.
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Posted 7 years ago
Tool station are fab because you only need to spend £10, actually I think it might be just £5 to get free next day delivery, they are uncomplicated with low prices great value for money, my first port of call for all my DIY needs, JP
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Posted 7 years ago
bought a Karcher pressure washer, cheaper than anywhere else
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Posted 7 years ago
Toolstation UK is rated 3.7 based on 688 reviews