Toolstation UK Reviews

Name: Toolstation UK
Rating: 3.70

3.7 Rating 687 Reviews

67 %

of reviewers recommend Toolstation UK

Company Reviews

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Metrics

3.7

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Toolstation UK 1 star review on 28th February 2024

TAKA

Toolstation UK 1 star review on 23rd February 2024

Charlie

Toolstation UK 1 star review on 1st January 2024

J RONCHETTI

Toolstation UK 1 star review on 27th July 2023

LEJ

Toolstation UK 5 star review on 22nd March 2023

Ejaz Gas And Electric Services Watford

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for money. Branches everywhere.”

Helpful Report

Posted 6 years ago

“Expensive stock of parts for home & buisness, top Brands, good choice, free delivery on orders over £10”

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Posted 6 years ago

“Good range of items at competitive prices. Very good opening times including evenings and weekends. Thanks.”

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Posted 6 years ago

“NOTHING EVER CHANGES WITH THEM, AFTER REGULARLY USING THEM FOR THE LAST FOUR YEARS ALL I'VE HAD IS FIRST CLASS SERVICE AND ALWAYS FOUND ANYTHING I NEED AT A GREAT PRICE.”

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Posted 6 years ago

“Easy to use online. Fast delivery. Product well packaged.”

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Posted 6 years ago

“I just did on the previous page”

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Posted 6 years ago

“A wide range of products Quick delivery”

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Posted 6 years ago

“A very straight forward company to purchase from. Trade counter very helpful.”

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Posted 6 years ago

“always good prices and excelant service.”

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Posted 6 years ago

“Very competitive prices, very prompt delivery. excellent tracking information and really secure packaging.”

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Posted 6 years ago

“I arrived with my item number to hand, the service was good and quick I was in and out in 5 minutes. The item was at the best price after a Internet Search.”

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Posted 6 years ago

“Fast delivery at very good prices”

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Posted 6 years ago

“Their delivery service is unrivalled, order on a Sunday over £10 for free delivery........how can you not be impressed. So long as you know what you are buying its a really good site that I use often.”

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Posted 6 years ago

“Great prices, high levels of stock, quick service & a free drink while you shop. 5* from me”

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Posted 6 years ago

“Needed some radiator valve extensions quickly and toolstation was perfect for next day delivery on my order which was just over £10. Would definitely recommend.”

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Posted 6 years ago

“They have a very carefully selected range of products that are competitively priced”

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Posted 6 years ago

“goods either arrive very rapidly next day by post, or in a shop a few miles away within ten minutes!! good value and good stock”

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Posted 6 years ago

“they were great and free postage was brilliant A+++”

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Posted 6 years ago

“Great range and availability.”

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Posted 6 years ago

“bought a Karcher pressure washer, cheaper than anywhere else”

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Posted 6 years ago

Toolstation UK is rated 3.7 based on 687 reviews