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“Horribly mixed bag, should be a great, most of the staff are friendly, but there are a couple of very aggressive and patronising staff members who ruin what should be a fun shop. Staff who scowl if the their chats are interrupted by customers, and who literally 'tut' at being asked for a standing order bring out. The standing order service is very unreliable, unfortunately, it seems to be run by the absolute worst of the bunch. There doesn't seem to be any internal communication, with reorders simply not happening despite repeated promises.
The layout of the shop is also very poorly planned out, with elements that should be side by side on opposite sides of the store, possibly fuelling the staff's frustration. The shelves are a disorganised mess, making it difficult to find what you're looking for, add in the staff who really don't want to help and most shopping trips end empty handed. Thankfully, with the amount of quality gaming and comic shops currently in Leeds city centre, this dingy little pit probably won't last much longer.”
