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Ubisoft Reviews

1.1 Rating 354 Reviews
2 %
of reviewers recommend Ubisoft
1.1
Based on 354 reviews
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Anonymous
Anonymous  // 01/01/2019
Tried to play south park TFBW and i always needed to find an "activation key to even play the game" making a $50.00 game i purchases unplayable. I wish ubisoft the biggest middle finger i could give someone
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Posted 1 year ago
This company is the biggest waste of space in the entirety of the gaming world even worse than ea and that says something your company is literally the bane of any gamers existence yall are literally surface only people yall games look so good but virtually don't work too many issues even down to a whole ass wheel making your games crash that's wild dawg stop fuckin makin games you trashcan
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Posted 1 year ago
Cross-play is trash. I never can connect to the servers and I have to log in and out of the game just for it to work. Don't buy any ubisoft games ever
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Posted 1 year ago
Purchased two games for my kids for Christmas just to find out my 10 year old isn't able to play them on his account. The first is rated everyone this makes no sense. The second is rated teen but I have his Xbox account set up where I have to approve games of this rating. Makes me not want to purchase games made by this company.
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Posted 1 year ago
Tried to verify my Rainbow six siege account so I can play ranked. It was easy to link my email, but trying to link my phone number is impossible, every time I try and log in I get stuck on a log in page that NEVER LOADS. I left it on the screen for over and hour and NOTHING. One might say that it would obviously be on my end do to poor internet, but that is not the case since ever other google search will load in a heart beet while waiting on this one log in page to load (my upload and download speed are both over 50MBs). TO top it off I reload the log in page to then get hit with a message saying TO MANY FAILED LOG IN ATTEMPS TRY AGAIN LATER, so I then have to wait a minimum of and HOUR to repeat the cycle of this insanity. Side note the servers for standard play have not worked since Christmas and there still has not been a fix, you also need a 780 credit score and a down payment of $10,000 to play the competitive mode in this game.
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Posted 1 year ago
You can't get a just dance unlimited free trial anywhere. I've searched and search for hours. Can't find out how to purchase it. The songs all suck. And the team is unhelpful, the tips are unhelpful, nothing works on this damn website or app. Scammers. They suck.
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Posted 1 year ago
Genuinely never hard a harder time trying to make an account/log into something in my life. I spent over an hour trying to verify my email/password just for it to tell me it’s incorrect even tho I have my Xbox and Ubisoft linked. Then when I tried to make a new account because I just didn’t care anymore it kept saying the password was incorrect yet again. What is so complicated and challenging about letting users log into an account?
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Posted 1 year ago
Threw up when I had to give them 1 star. 0 is what that crappy company deserves. Company ripped me off on a $60 game. will not refund my money despite that I returned the game within their required time and other requirements. Will never purchase anything from them, or use their service. Overall a deceptive, unscrupulous and criminal company that should be eliminated!
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Posted 1 year ago
Ubisoft doesn't understand what crossplay means. They think it means that you can play with the same people on the same console ala xbox and playstation. Crossplay actually means that PC and consoles can play but ubisoft is so stupid that they don't know.
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Posted 1 year ago
The worst company I ever encountered. Rainbow six siege servers are crashing for millions of players including myself and won’t allow players to reconnect to the game. This results in the unjustified banning of players. Ubisofts response to this was that I should simply wait for the issue to be resolved and that they can’t unban me for the duration placed. How useless and ridiculous is that? An issue which many are encountering and they are still not taking responsibility for it. Simply the worst, don’t ever play a game from these a holes
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Posted 1 year ago
All ubisoft games are trash. The creators have insane ego problems so they won't let you progress in games. They bully you into loosing just because their life sucks. Like ubisoft makes me never want to play video games ever again thats how bad you guys bully. You make it seem like such a great game to drive people in and then end up lying and bullying the customers into loosing at every aspect of the game. Like people don't play video games to be bullied and tormented. We play to get that little bit of escape from reality and you guys make that escape far worse than reality. So what's the actual point of your games? Just bullying or what? I want to understand why they feel the need to do this?
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Posted 1 year ago
Why is everything you make the same anymore? Just got farcry 6 and it's literally just assains creed with guns. Like did you guys for get how to be original? Or copy and pasting more your style? Like seriously I'm over the same old same old. Like you haven't made the same style game for over ten years now, don't you guys think it's time to broaden your spectrom? Don't worry I'm over ea games too. For the same reason only they mess there games up way worse then you guys do.
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Posted 1 year ago
Very bad support team. Been working on an issue since the start of this month, talked to 11 different people and still no progress on this ticket. Never but anything from UbiSoft.
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Posted 1 year ago
I want my money back. I purchased ubisoft plus today around 2pm today and it's 6:30 now. I'm not able to even see the ubisoft plus games on my Xbox. I've sent in a couple of messages to ubisoft and I've yet to hear from them. Waste of money and time.
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Posted 1 year ago
They have no direct contact to customer support. I needed a password reset to play the 150 dollar game I just bought and there was no way for me to contact them directly. I'm still waiting to hear back from them so I can play this game >.
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Posted 1 year ago
Played against a player who cheated, recorded him walling. He was Copper 3 best rank previous season, and now Diamond 1 this season. So we played against him and 3 games later play against him again. Ubisoft, what is a diamond player doing in Bronze/Silver lobby?? You worry so much about the cosmetics of the game and leave cheaters and smurfs to roam around in the game. Matchmaking is broken, connecting to servers is broken, and no it is not network issues. Can connect to any other online game except Siege.
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Posted 1 year ago
Seige makes me want to die, servers always ass. Ranked 2.0 is dog. skill based mathmakeing is trash i go one game playing with plats then another game playing with champs like what
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Posted 1 year ago
Lmao. Ubisoft is a joke. I signed into my LG account to download my Prime account. Signed into Prime, then downloaded Luna. I picked a game to play, Ubisoft told me to sign in. I signed in to Ubisoft and it told me to change my password. I changed my password following the guidelines, and it wasn't good enough. I let Ubisoft pick my password and my Google account saved my old password but not the one Ubisoft chose. Pfuuuuuck yyyooouuuuu Ubisoft!!! Signing into 3 or 4 other services just to play a video game. Losers!
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Posted 1 year ago
Money Gruber. You used to be good. You used to care. You and EB only care about quantity over quality.
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Posted 1 year ago
Giving away a free game - spent 10 minutes creating an account just for them to tell me that the "offer" isn't available in my country, shame.
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Posted 1 year ago
Ubisoft is rated 1.1 based on 354 reviews