Ubisoft Reviews

Name: Ubisoft
Rating: 1.11

1.1 Rating 354 Reviews

2 %

of reviewers recommend Ubisoft

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1.1

Based on 354 reviews

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never do reviews but want to save people the time of dealing with ubisoft. Not worth it and you will get scammed. No support to help either. Been over 6 months and no one has opened any of my cases. Stay away from Ubisoft, they only care about the money.”

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Posted 1 year ago

“They offered Assassin's Creed Mirage pre-order which had a physical disc but guaranteed it to be in hand day one. It was 4 days late and they refuse to take responsibility or even try to give a little honey to get the sour taste out of my mouth.”

Ubisoft 2 star review on 18th October 2023

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Posted 1 year ago

“DO NOT BUY FROM THEM. The company is a scam. they care more about $20 than keeping customers. PC games are unreliable. Would not refund; my system is proven capable of running game. I cant imagine how stupid the management is to allow this policy of customer disloyalty. The video game maker is simply not worth your time or money. TIME TO BOYCOTT!!”

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Posted 1 year ago

“Assassins creed mirage sucks so much . It makes me want to throw my whole Xbox out the window You suck !!”

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Posted 1 year ago

“If I could give zero stars, I would. This is the third time I've had my account temp suspended for login issues after only ONE failed in log in attempt. I actually tried to send a communication to customer services and the send button was greyed out and not able to send. what a joke this companies customer service is. I am trying to remove all my game accounts from them to somewhere else, literally anywhere else!!!”

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Posted 1 year ago

“Ubisoft can scam your money if you will return game After i create a ticket they were been marked as resolved. Next I create a new one, so Ubisoft just close tickets to hide a problem. After 10 attemps I received a mail that I need to contact with some "Xsolla" (which is a bot), so I started to message with this bot which is absolutely not ready to solve a problem. In Conclusion I Lost a Money. Do not Trust Ubisoft.”

Ubisoft 1 star review on 14th September 2023

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Posted 1 year ago

“I honestly hate y’all. Just updating rainbow at this point the game is dog 💩”

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Posted 1 year ago

“No words need to be said your company is just so god awful. I hope you all end up homeless and in poverty. I would give this a zero star if I had the chance.”

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Posted 1 year ago

“The Ubisoft Team is probably the worst group of game developers to exist. It seems like they can never release anything right (in rainbow six siege) despite their claims of testing the updates. They continue to disappoint and they don't seem to really care about the opinions of their consumers.”

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Posted 1 year ago

“im still waiting fo a reaction its taking a lot of time and mean while i cant play my game i hope would get a response some time .....”

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Posted 1 year ago

“their game keeps crashing even though I have tried to fix everything possibly wrong with the game and I know it, 's not my pc because big games like shadow of War Mordor work perfectly fine on it and I know for a fact that this company doesn't care about its customers and as long as their game is getting the money they won't fix it and I also know its not just me with this issue I found other people with the same issue. my recommendation for you is DON'T buy from this company unless you want to be Robbed of your money.”

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Posted 1 year ago

“Wer Probleme bei Ubisoft hat ist genau dort richtig. Hilfe ist keine zu erwarten. Die AGB von Ubisoft sind nur zu Gunsten von Ubi ausgelegt. Die Comunity Manager wissen nicht wie man mit Kunden umgeht. Der Support ist mehr als Mangelhaft und macht das was das Comuntiy Managment vorgibt. Meinungen der Kunden werden ignoriert. Der Kunde wird als Böse und unbelehrbar betitelt. Kritik an Ubisoft zu äussern ist Unerwünscht. das man dafür auch noch einen Stern vergeben muss damit man seine Erfahrungen mitteilen kann ist Ubi eigentlich nicht wert. Selbst bei Ubis Siedler online werden die Spieler durch billige Aussagen vertöstet. Arbeiten bei Ubisoft überhaupt noch Fachkräfte oder nur noch die Putzfrau ?”

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Posted 2 years ago

“My experience with Ubisoft is really bad and I think they are low quality. I purchased a game and I wanted to cancel that within 2 weeks according to the rules. Then they answered to me that they have high workload at that time and almost 2 months later they were asking whether I still have the problem. After finding a way to write to them (which was a challenge in itself) they informed me that I run out of time for cancelling that. Trust me, it is not about the money, but how they treat you as a customer. It is very much disappointing. Other platforms for having games is much better (e.g. Gog or Steam)”

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Posted 2 years ago

“you would literally have to have an unbelievably low iq to be the developers of for honor. that or you would have to be the laziest game creators in the world. why has ubisoft done absolutely nothing about this? they ignore the uproar of the community every time there is an imbalance, which is literally concerningly frequent… every character in the game has horrible imbalance, but they update some random thing that holds no value. their idea of fixing a broken character is coming out with a brand new, even more broken character. while the people who play the characters from old updates are stuck in an uphill battle of dealing with our characters having absolutely nothing while new characters have absolutely every option in the game. i dont care if they had to shut the game down for a month for maintenance, issues need to be fixed. there is absolutely no passion in the game they created. they just throw characters at us and expect us to be happy, when not a single player is. the only thing that keeps the community around is that for honor is the only game like for honor. instead of throwing characters at us, how about be like nether realm studios? who actually listens to feedback consistently. lawbringer cant be guard broken out of bashes, not even when you dodge the bash. afeera has absolutely every attack in the game, insanely fast bashes that guarantee a heavy, an infinite combo that cannot be broken. valkyrie was perfectly fine before the update, gladiators deflect doesnt break hyper armor (dumb as hell) tiandi is completely un-dodge-able and faster than 90% of the roster. nobushi gets 3 guaranteed lights with no drop off and bleed damage of a heavy every time, warlord has hyper armor off every attack, hitokiri has nothing but 50/50s that have no telegraph. i could name an imbalance in every single character in the game, both good for characters and bad for characters. what are the devs doing other than sitting around all day?”

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Posted 2 years ago

“I recently have been unable to play both Rainbow six siege and STEEP because ubisoft says i dont own them even though i do and i have hundreds of hours on both games. So i write to ubisoft support and they end up needing 10 different screenshots of my log files in emails that took over 10 months for them to say my email is wrong which it is not as i have never changed my email. The issue after 17 months has still not been resolved as the ubisoft support team keep running in circles asking for my log files over and over as the person who helps you every day is different. the worst experience i've ever had with any customer support in any market. You might as well talk to a trash can sitting on a keyboard”

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Posted 2 years ago

“I forgot my pw but after second try they blocked my whole acc (for a a certain time). Good Job certain individuals. Figure out a way to verify in this time and age.”

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Posted 2 years ago

“I pay money. they take money. They say no no no no, jew no play. I say why no play I pay money. Mr. ubisoft say our money now no game for you. I saw why. he say we hate jew kanye #1.”

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Posted 2 years ago

“So I was going to try out Ubisoft Teryx's Rising and the only way to play the game is to create a Ubisoft online account. I am so tired of these companies constantly trying to get my personal information before I even try the game. How about you have some faith in your product and make me want to make an account. I will be avoiding all ubisoft titles in the future.”

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Posted 2 years ago

“We are ALL of us victims of this company, We are ALL bitching about this company, Why do YOU bother, They will NOT listen and DO NOT care, I say let us put our heads together and find a way TO DESTROY this company, protests, boycott ALL places that sell ubisoft products, burn their products (they dont work anyway) NO COMPANY OR ORGANISATION should be allowed to do this to so very many people,i personally am completely serious, let the power of the people destroy tjis company, cheers all”

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Posted 2 years ago

“This company is dogsh*T and they don’t care about players at all. They make games that are buggy and constantly break your machine (especially on PC) and constantly blame the user and suggest asinine “fixes” that everyone has already tried and gone above and beyond on their own before deciding as an absolute last ditch Hail Mary to reach out to their incompetent, useless tech support teams. I don’t blame the tech support staff in particular, I’m sure they are setup for failure and not given the tools they’d need like screen sharing software to actually be helpful. I ran into a bug with Assassin’s Creed a Black Flag recently (the year is 2022, this is an almost 10 year old game at this point) and after 75 hours of gameplay I’ve encountered a game-breaking bug. I’ve gone on Steam Community and found dozens of other users who’ve encountered the same issue, and tried all their suggestions without success. Ubisoft support has chimed in a couple times on this ten year old forum post littered with insane workarounds, and all they have to contribute to the discussion is garbage like “wow! Thanks, XYZ user for the suggestion!”. Go f*ck yourself, Ubisoft. What a joke. I hope Indy companies that give a sh*T rise up and take their pie bit by bit, until there’s nothing left of this disgrace of a gaming company. - Adam”

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Posted 2 years ago

Ubisoft is rated 1.1 based on 354 reviews