UTM Travel & Visa Reviews

Name: UTM Travel & Visa
Address: A503 Prime Business TowerJVCDubai, Dubai
Rating: 4.86

4.9 Rating 929 Reviews

97 %

of reviewers recommend UTM Travel & Visa

Company Reviews

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Metrics

4.9

Based on 929 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

97144207800

Email:

talal@utmservices.com

Location:

A503 Prime Business TowerJVCDubai
Dubai
115984

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“الخدمات ممتازه شكرا لكم”

Helpful Report

(Mahmoud@utmservices.com) - Posted 5 years ago

الأخت خديجة المحترمة، لقد سررنا بخدمتك شكرا جزيلا لك أطيب التحيات UTM

Posted 5 years ago

“Top service and quick response”

Helpful Report

(Rand.mah.youssef@gmail.com) - Posted 5 years ago

Dear Mr. Jabr, It has been a pleasure to serve you with flights for your family. Hoping to be at your service again, soon. Best regards UTM

Posted 5 years ago

“God bless you”

Helpful Report

(Mahmoud@utmservices.com) - Posted 5 years ago

Dear Mr. Raed, It is a great pleasure to serve you with your flights. Please accept our best and warmest regards. UTM

Posted 5 years ago

“very fast and friendly staff”

Helpful Report

(Mahmoud@utmservices.com) - Posted 5 years ago

Dear Mr. Erksousi, It has been a pleasure serving you with your flights, we are proud you are happy with our services, we are proud of you. Best regards UTM

Posted 5 years ago

“خدمة رائعة وجيدة والف شكر لكم”

Helpful Report

(Mahmoud@utmservices.com) - Posted 5 years ago

أهلا بك أخ نهاد و جزيل الشكر لكم على ثقتكم بنا نتمنى أن نكون في خدمتك مرّات أخرى في المستقبل أطيب التحيات UTM

Posted 5 years ago

“الشكر لموظف الخدمة على مساعدته في اتمام الحجز”

Helpful Report

(Mahmoud@utmservices.com) - Posted 5 years ago

أهلا بك سيد أيهم، لقد سررنا بخدمتك و نتمنى أن نكون في خدمتك مرّات أخرى في المستقبل أطيب التحيات UTM

Posted 5 years ago

“I want to thank specifically Mahmoud for his continuous efforts to follow up with my case.”

Helpful Report

(Mahmoud@utmservices.com) - Posted 5 years ago

Ms. Dania, We are very proud that you are happy with our service. Mr Mahmoud and all of our team have enjoyed being at your service. Please accept our beat and warmest regards UTM

Posted 5 years ago

“السلام عليكم ورحمة الله وبركاته مسرورة جدا بالتعامل معكم حقيقة تعاملكم يسرنا شكرا لجهودكم”

Helpful Report

(Rand.mah.youssef@gmail.com) - Posted 5 years ago

أهلا بك سررنا جدا بخدمتك، تقبّل منّا أطيب التحيات UTM

Posted 5 years ago

“all staff with very good custumer service thank you”

Helpful Report

(Niri.romaissaaa@gmail.com) - Posted 5 years ago

Ms, AlJasmi, We are very proud that you are happy with our services. We look forward to be at your service again in visas to India and the UK. Please accept our best regards. UTM

Posted 5 years ago

“Fast and serious”

Helpful Report

(Orwa@utmservices.com) - Posted 5 years ago

Dear Mr. AlRemeithi, Thank you very much for your feedback, hoping to be at your service again as you travel to India or the UK. Best regards UTM

Posted 5 years ago

“خدمات ممتازة و سريعة شكرا لكن”

Helpful Report

(Mahmoud@utmservices.com) - Posted 5 years ago

أهلا"بك و الشكر الجزيل لك على ثقتك بنا نتمنى أن نكون في خدمتك دائما في المستقبل أطيب التحيات UTM

Posted 5 years ago

“I am so happy with the service and I really appreciate UTM support”

Helpful Report

(Mahmoud@utmservices.com) - Posted 5 years ago

Dear Ms. AlShalati, Thank you very much for your feedback, we are so proud that you are happy with our services and we look forward to be at your service again in the future. Best regards UTM

Posted 5 years ago

“The customer care was really bad no one updated on the situation.... my visa was delaying and I had to find out my own way to get someone online.... very disappointing but finally got it my God’s grace thanks 🙏”

Helpful Report

(Orwa@utmservices.com) - Posted 5 years ago

Dear Ms. Hannah, We really value your feedback, thank you for voicing your concerns. You have paid for a normal visa on 29 Apr 6:22 pm Dubai time, then your visa was issued and emailed to you on 30 Apr 8:02 pm. Total processing time for your file is a little above 24 hours, so we are not sure why or how you consider this a delay. Our staff only needed to verify your status in the GCC in order to make sure you do not overstay inside the UAE, that step took a few hours. We really apologize that our staff have failed to give you the updates of your visa file status on time, we will recheck that point and make sure that does not happen again. Thank you very much for your trust in UTM. Hoping to be at your service again in the future. Best regards UTM

Posted 5 years ago

“Beatifull services so fast I'm really so happy about it!! thank you so much.”

Helpful Report

(Niri.romaissaaa@gmail.com) - Posted 5 years ago

Dear Mr. Amine, Thank you very much for your trust in UTM. We hope to be at your service again in the future. Best regards UTM

Posted 5 years ago

“I have not received the visa and they took a levy on my card a comission more than 120 € it is not really I am disappointed because it not normal anyway”

Helpful Report

(Orwa@utmservices.com) - Posted 5 years ago

Dear Mr. Salman, We are very sorry to know that you are not satisfied with our services. We take your feedback very seriously and we will always try to find a solution for the issue. You have applied and URGENT visa with us which takes 24 to 48 hours to get issued. The visa has however been rejected because we discovered that you had another valid visa made from another source inside the UAE. Once you have 1 visa issued, any other visa application will get rejected immediately. It is not our fault, really. We have refunded the URGENT processing charges, but we cannot refund the basic visa fees because we already paid those fees to the UAE immigration department and we cannot refunded the charges from them. We deeply apologize for what happened, although there is no specific mistake from side, we understand your frustration with the entire issue. Best regards UTM Management

Posted 5 years ago

“Thank you, very professional and fast service. I highly recommend UTM Travel especially for UAE visa and services.”

Helpful Report

(Mahmoud@utmservices.com) - Posted 5 years ago

Dear Ms. ElKhoury, We are very proud that you are satisfied with our services, it has been a pleasure to serve you. Please accept our best regards. UTM

Posted 5 years ago

“Thank you all”

Helpful Report

(Mahmoud@utmservices.com) - Posted 5 years ago

Mr. Lamhaddar, We are very proud that you have happy with our service, please accept our best regards. UTM

Posted 5 years ago

“Very good thanks”

Helpful Report

(Niri.romaissaaa@gmail.com) - Posted 5 years ago

Mr. Waleed, It has been a pleasure to serve you with your flight, please accept our best regards. UTM

Posted 5 years ago

“THE PRICES ARE MORE THAN EFFORT-ABLE”

Helpful Report

(Mahmoud@utmservices.com) - Posted 5 years ago

السيد سعد المحترم، شكر جزيلا علي تقييمك لخدماتنا، نأخذ ملاحظتك بشكل جدي بعين الإعتبار يرجى اعلامنا بشكل أوضح. ما هي ملاحظتك بخصوص السعر مع الشكر UTM

Posted 5 years ago

“بصراحه لا تعليق خدمه فوق الممتازه وزين انكم اتحتوا لي الفرصه لكي اشكركم على دي الخدمه السريعه واخص بااشكر الموظفه التي قامت بي مساعدتي وسرعه تجاوبها معي وانهاء اجراءت الفيزا الاكترونيه بهذه السرعه والله يسعدها ويوفقها ويحفظ بلاد زايد قاده وشعب. تحياتي،،،”

Helpful Report

(Niri.romaissaaa@gmail.com) - Posted 5 years ago

شكرا جزيلا لكم على التعليق و تققيمكم لخدماتنا لقد سررنا بخدمتكم و نتمنى أن نكون عند حسن ظنّكم في المرات القادمة إن شاء الله أطيب التحيات UTM

Posted 5 years ago

UTM Travel & Visa is rated 4.9 based on 929 reviews