Vestiaire Collective Reviews

“ Returns: If a transaction is cancelled for any of the reasons foreseen in our terms, all customs duties and taxes linked to the return of the product will be at the seller’s expense. ”

“ Hello, I had a bad experience with returns. ”

“ Then another person will have my issue! I centrally after threatening trading standards I was offered the option to send them back, but only if I was able to print a returns label they provided (which thus far I have been unable to do, they gave me 3 days to sort this! WHO HAS A PRINTER AT HOME IN 2022 and also, we’re in a global pandemic. ”

“ Do not buy from them! They are a scam and will not accept returns!!! RUN FAR AWAY!!! ”

“ Extremely poor customer service and business tactics. Legitimate luxury resellers always offer returns. If you order from certain sellers, VC will not refund your money. Also, many fakes are floating around on their site and quality control passes the items on. Customer service will give you so many different answers on things as well. Save yourself the unnecessary stress and avoid VC! ”

“ DO NOT BUY THROUGH Vestiaire Collective! Even if an item is blatantly not as described, they will not allow returns of items purchased from private sellers through their web service. ”

“ I made a complain and the costumer support with photos and they reply that they don't offer returns! What about making their job of assuring the articles are in the condition that they were listed?! Do not trust this people, they just collect your money. ”