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Vestiaire Collective Reviews

1.5 Rating 1,282 Reviews
C
Happiness Grade
C

Customer Service - Average

64.31%
Industry Average
The only drawback is their authentication service is just really disappointing.
posted 1 year ago - Anonymous
Excellent customer service, communication, quality of the item ( SS Daley vest that is sold out everywhere), checking of the item and exceptionally quick delivery. Love Vestiaire, thank you.
posted 1 year ago - Jan
Great service easy communication the entire process! Made me feel secure in selling and posting Will def use this platform again easy to refund. Verstiaire Collective give me a wonderful experience as a buyer as there’s expert authentication before I pay for my purchases. It’s very assuring as I won’t be disappointed for paying an item below my expectations.
posted 1 year ago - Anonymous
Great service, easy communication the entire process! Made me feel secure in selling and posting my item. Paid in 3days Will def use this platform again ThankÜ
posted 1 year ago - Jade
This is an efficient service team.
posted 1 year ago - JoJo
Once the item was received to be verified a report was provided in a very short time. I was able to make an informed decision about an expensive purchase based on the report. Great service by the verification team.
posted 1 year ago - Anonymous
A trustworthy platform where you can find good quality buyers and sellers. Just the service fee is high and not personal support to buyers After all, I am glad my good stuffs can get good owners
posted 1 year ago - Anonymous
Satisfied with the service
posted 1 year ago - Anonymous
Fast delivery and great customer service! I purchased a fake bag accidentally, but they accept me to return it, and it was really easy, also free delivery fee!
posted 1 year ago - Anonymous
Fabulous service! My purchase arrived within 7 days and was exactly as suscribes. Many thanks Virginia
posted 1 year ago - Virginia