Wallis Reviews

Name: Wallis
Rating: 1.68

1.7 Rating 193 Reviews

17 %

of reviewers recommend Wallis

Company Reviews

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Metrics

1.7

Based on 193 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wallis 1 star review on 20th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My goods didn't arrive but payment was taken from my bank..even though 2 items were out of stock. I cancelled the order..a week later no refund. Tried calling for 3 days...on hold for half hour at any one time or message said too busy to answer. Finally got through..was told it would be sorted...another week later No refund! Yet another call..at my cost...was again told (after being on hold for 20 minutes) that it is definitely sorted & I would get my refund. Surprise...another week later...still waiting@!”

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Posted 7 years ago

“Quick delivery and the coat I bought was just right for the winter months”

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Posted 7 years ago

“Great quality clothes at good prices with ease of exchange or refunds if they don't fit.”

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Posted 7 years ago

“Great quality clothes at good prices with ease of exchange or refunds if they don't fit.”

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Posted 7 years ago

“Very good service from Wallis and their clothing is always of a high quality.”

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Posted 7 years ago

“Excellent range of clothes. Good quality items, delivered quickly.”

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Posted 7 years ago

“I am very disappointed with the length of delivery time. My order is taking two weeks to come into store. I realise that I could have received it quicker if I had chosen to pay extra, but I still think two weeks is a long time.”

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Posted 7 years ago

“Purchased a very nice dress for my wife at av rey good price , which was trendy and very stylish.”

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Posted 7 years ago

“Very happy with the prices and product discount that are applied. The shipping costs are a little bit high but the time of arrival is very good.”

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Posted 7 years ago

“My online order was delivered quickly, and when one of the items needed to be returned, the shop I went to were friendly and helpful.”

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Posted 7 years ago

“The colleague at the cash desk was very friendly and genuinely concerned about the quality of my shopping experience. We had a light hearted conversation while she handled my purchase. A pleasant change from staff members who use the same automated chat lines and have difficulty speaking and serving at the same time.”

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Posted 7 years ago

“Great new designs”

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Posted 7 years ago

“Beautiful and varied designs on offer at fabulous prices. Excellent customer service and delivery options too.”

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Posted 7 years ago

Wallis is rated 1.7 based on 193 reviews