Walmart Reviews

Name: Walmart
Rating: 1.94

1.9 Rating 1,101 Reviews

22 %

of reviewers recommend Walmart

Company Reviews

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Metrics

1.9

Based on 1,101 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Walmart.com is most of the time a problem. I have used this site to order several times over the last few years and there is always some kind of problem with it. Most of the time the prices are higher on the site than in the stores. The support for the site is about as good as the folks who work customer service in the stores. The prices in the stores are very good though. They just need to work on their site to get it running smoothly.”

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Posted 7 years ago

“I don't like them”

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Posted 7 years ago

“People were turned away @6:00pm at the pharmacy when they needed their medication !! What is a few minutes of their time .”

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Posted 7 years ago

“Their "2 day shipping" is really 5 days. Everything comes seperated instead of one order (wasteful). I switched to Amazon.”

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Posted 7 years ago

“I love Wal-Mart but I won't be ordering anything over $25. It's too hard to return if for some reason you need to return. Amazon has it going on. They help you return an item know that you I'll be shopping there again.”

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Posted 7 years ago

“Never have a stocked store. Employees are rude. I started shopping their to save money but I am going to start going to may local retailer because the have what I need and their employees are friendly and helpful. I guess I don't mind paying a little more for this kind of service.”

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Posted 7 years ago

“Smelly, mean staff”

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Posted 7 years ago

“I never received my package. Non-delivery due to FedEx problem. I called to get a refund and was told it would take a week. It has been over a month and still nothing. I was also told that site-to-store was an option for my purchase but it was not.”

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Posted 7 years ago

Walmart is rated 1.9 based on 1,101 reviews