Montgomery Ward Reviews

Name: Montgomery Ward
Rating: 1.68

1.7 Rating 93 Reviews

15 %

of reviewers recommend Montgomery Ward

Company Reviews

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Metrics

1.7

Based on 93 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Telephone, Email

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Montgomery Ward 5 star review on 19th November 2024

Jonathan Hendricks

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of Sketchers over a month ago. I sent full payment because I didn't want to fill out a for credit card. Just want my shoes. Can't call, all I get is a machine. Send my shoes! I assume you think I want a card? No I wanted the shoes so I don't have to travel for over 1 hour to shop anywhere other than Walmart. Please send the shoes I've paid for. Is this asking to much?”

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Posted 6 months ago

“yes they are ingrate people that send threating letters if you don't pay your account in a timely manner even if you are having financial problems and their merchandise sucks and are misleading, they are lucky I'm even giving one star because they don't deserve even that.”

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Posted 7 months ago

“I will never purchase from Montgomery Ward again. I got your catalog and had to grab the catalog from my child when she asked me what the things were on the pages in the middle filled with sex toys. Give me a break! Is there no modesty or self respect left in the world. Gross! I will also be writing every brand that has items in your catalog to express that I will be boycotting all of them until they remove their items from MG.”

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Posted 8 months ago

“I was helping my mom put together and item she had ordered and the product and packaging were absolutely covered in fiberglass shards and despite my best efforts i did not realize until my hands started hurting and itching and developing red bumps. been over a week and they're still in my hands”

Montgomery Ward 1 star review on 19th May 2024

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Posted 8 months ago

“The customer service is very rude and inconsiderate. They act like they don't want to be at work. And then when you make your orders, it's either out of stock and they tell you when it's on the delivery,that you have to make another payment. I have never seen customer service so poorly!!!!!!”

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Posted 8 months ago

“Ordered a $100 gift card to be sent to a friend for their birthday. I can’t get back into my account tried calling was put on perpetual hold gift card states nonexistent. I have no pending orders and yet was told four days ago that my order was acknowledged and placed very disappointed not only with Montgomery rewards, but their affiliates as well. Tried another company that’s affiliated with the same Company Montgomery rewards was told information back to check order was placed and yet now nonexistent what is going on? I had more than eight times the amount of credit available for the hundred dollar gift card that I was trying to send however it leaves me pondering whether or not I will continue being a customer. You can’t get what you order. What’s the point”

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Posted 8 months ago

“I can not believe your catalog when I opened it last night and saw your display of "sex toys"!!! Do you not realize how many households have children in them? This is ridiculous I will not ever order anything from this company! I tried calling to talk to someone, but as we know, no one wants to hear a complaint! Facebook has already heard about it and I will continue to let the world know how sick and immoral money hungry this company has become.!! I would never have given you 1 star, but it's the only way I can leave this review and hopefully stop someone from ordering products or your catalog!”

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Posted 9 months ago

“I would not have given a single star but had to so I can write a review. I always thought your stores were family friendly until my wife was looking at the latest issue and say the sex toys in your flier. Disgusting!! I can’t wait to write ALL the name brands you have advertising and let them know they are associated with this publication. I will not be shopping from your store or online again”

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Posted 9 months ago

“Ordered a couch/bed. Got here quick. That's All the good I can say about it. It is the most uncomfortable couch I have ever sat on. There is nothing you can do to get comfortable. It says to fluff up the pillows because they've been mashed during shipment but there's nothing in them to fluff up. It took my sister and I over 3 hours to put it together so there is no way I'm going to take it apart to send it back even assuming they would let me send it back. Unfortunately that means I'm stuck with it. I'm looking for more cushions now. Having to invest more money into this so that I can at least sit on it. Lightly. I've been sitting in a chair at my table. As soon as this is paid for it will go to the curb. After my sister and I finished putting it together, I went to the next door neighbor's house to have the child and when I came back she said I have terrible news for you. I said oh no now what.? She said. Sit down on the couch. I sat down and it was like sitting on nothing but the wood slats. It's horrible. Absolutely horrible. You can't imagine how depressing it is knowing I'm stuck with it.”

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Posted 10 months ago

“The products, pricing and payment schedules are all decent however the shipping costs are outrageous. They overcharge for shipping. I tried to order 3 small tins to send to my grandkids and the total was $45 but shipping was $18 shipping and processing then $4 for each tin. That is INSANE! I immediately cancelled the order. Who willingly pays that much? I’ve been a customer for years but this was it for me.”

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Posted 10 months ago

“That is the problem I am very unhappy with a Hamilton Beach flexbrew coffee maker I pachase according to the price i paid, other places sale that same unit for much less I didn’t fine not one for over $200.00. And lt does not get very hot. So why do yours cost so much. It’s not worth it.”

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Posted 10 months ago

“You are only allowed to use 2 gift cards. For example, I have 4 cards totaling $200. The item I want $199 + shipping, handling and tax. I’m not allowed to use the full $200 that I already paid this company. I was told to put the balance owed on my personal account and remember to call back and ask the credit department to apply the other gift cards to my balance once enough time has elapsed “to process”. The company is obviously trying to make more money off of their customers that have already paid them! Never again will I order from Wards.”

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Posted 10 months ago

“I would give 5 stars but they use economy surepost for delivery and package takes 2 weeks to arrive. Very slow!”

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Posted 11 months ago

“Long time customer recently checked credit report new inquiry Montgomery Ward they said it was their policy. Also made recently payment in January wanted to order a item recieved no shipping notices. So I called recording comes on they need a down payment before order is shipped not over credit limit. Very disappointed calling them on Monday.”

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Posted 1 year ago

“Ordered same 2 items on 2 orders, got one of the 4 items. Tried making sure they have other 3 canceled and for some reason only one got canceled and they couldn't find the other. How do l know they aren't lying.”

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Posted 1 year ago

“I'm not going to pay them I'll send the items back I didn't know thanks for telling me.”

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Posted 1 year ago

“This company is a rip off you will never stop paying them”

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Posted 1 year ago

“Your website is horrible I have tried on numerous occasions to pay more on my account and it’s set up to only accept the minimum payment. Which means it’ll take me longer to pay out I’m so done with this!!!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Your website is totally useless,can never seem to delete my older order,everytime I try it just keeps on adding more stuff on my order.SOME TECH PERSON NEEDS TO OVERHAUL YOUR WEBSITE SITE BECAUSE OF THIS TOTAL POOR WEBSITE I will not recommend this to anyone. I will tell all my clients to never use this worthless website ever.GOOD LUCK MONKEY WARDS,GET WITH THE REAL WORLD”

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Posted 1 year ago

Montgomery Ward is rated 1.7 based on 93 reviews