“Great selection of popular books as well as more niche books, making it easy to find something nerdy for my dad's christmas! The downside is that their prices are fairly high and they don't do many special offers.”
“I have been using Waterstones for many years now and I have found their staff to be extremely helpful and will often go that extra mile to try and order a book I have been looking for. When they have been unable to order a specific book, they have directed me to the Waterstones Market Place website, which has also been a great help in finding those obscure books that I have been looking for. Staff 10 out of 10 for help and service.
The shop itself 9 out of 10.”
“Ordered educational books for my son, 1 of the books was wrong and when i phoned to advise them of this, they sent me the correct one with a £5 gift card to spend at Waterstones. Very helpful and polite staff.”
“Really friendly staff who are happy to engage in a conversation with you and help you find the book you are looking for, or to make recommendations. The shop's layout, together with arm chairs dotted around for sitting and reading in, make for a great shopping experience.”