“Staff are very friendly and helpful. If you are looking for a particular book, they will search it for you. Also it's just a really nice and calm atmosphere in the shop, itself.”
“The staff are always courteous, interested and helpful and often make suggestions of things i may enjoy based on my current purchases. An afternoon trip to town with time for a visit to this shop is my idea of Heaven.”
“For many years Waterstones had a store in the middle of wimbledon. About a year ago they disappeared just in a flash, but now , thankfully they have returned with an even larger shop with extremely helpful staff, for which I am sure a large number of people are very grateful.”
“Number of books ordered for Christmas and New Year gifts. All at good prices and delivered in quick time and in shop condition. Super service and all volumes received with big smiles by those unwrapping them.”
“I have been using Waterstones for many years now and I have found their staff to be extremely helpful and will often go that extra mile to try and order a book I have been looking for. When they have been unable to order a specific book, they have directed me to the Waterstones Market Place website, which has also been a great help in finding those obscure books that I have been looking for. Staff 10 out of 10 for help and service.
The shop itself 9 out of 10.”