Wiggle Reviews

“ I ordered a wetsuit that was clearly labeled as a men's model. Unfortunately, the article number belongs to the women's model (how should I know that, there was nothing about women's models in the shopping cart?) So the women's model was delivered, which is much too small. Wiggle does not want to make a refund as they delivered what I ordered. Very poor customer service! ”

“ They sent me shoes of the wrong size and different brand. Then refused to refund me. There are better places to buy from! ”

“ They sent me the wrong item compared to the pictures they were advertising on the page. They did not want to send me the correct item and just want me to return the item for a refund. What a complete waist of time. Will never use Wiggle ever again. ”

“ Approached Wiggle for an exchange or a refund. ”

“ Please never use this company if you want a speedy refund. ”

“ Ordered an item that was delivered to the wrong address, they tracked the item , gave me the address and said I couldn't have a refund and the only option I had was to collect it from the address they had delivered it to . Absolute farce, you couldn't make it up. ”

“ Absolutely disappointing customer service. Bike Frame broken within 5 months after purchase (no crash or park visits). Warranty simply ignored, no further reply to mails. No replacement, no refund, nothing. I can only strongly recommend to stay away from this company. ”

“ Terrible customer service. Item failed on first use, asked for refund or replacement. Just used jargon and excuses as to why this couldn't happen. Let just say they Wiggled their way out of it from the get go, very very poor. Won't use them again. ”

“ I was repeatedly bullied and pressurised into resolving the issue by way of refund, which they then just did automatically. ”

“ They cancelled and refunded that order, no biggy. ”