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Wiggle Reviews

3.2 Rating 178 Reviews
55 %
of reviewers recommend Wiggle
Company Reviews Questions Metrics
3.2
Based on 178 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 12%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
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Anonymous
Anonymous  // 01/01/2019
Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sophie Davy
Unverified Reviewer
“Easy customer journey”
Helpful Report
Posted 7 years ago
Tom Bell
Unverified Reviewer
“This company has a wide range of bikes available at a very reasonable price. They deliver quickly and for free on most orders. Unfortunately, they use Yodel for delivering their bikes and this has led to deliveries being delayed and arriving damaged on the two occasions I have used the company. Wiggle does not have a contact telephone number and you have to contact them via their limited contact form. You are then waiting for a response up to 12 hours after a request is submitted. Their advisors have only been able to help me on one occasion and have unfortunately been very unhelpful whenever else I have contacted them. I think this is a "you pay for what you get situation". I would be reluctant to buy anything but small accessories through them again.”
Helpful Report
Posted 7 years ago
Patrick Tod
Unverified Reviewer
“Products were good but they failed to deliver the next day, however they did refund the delivery charge once I had contacted them”
Helpful Report
Posted 7 years ago
Wiggle is rated 3.2 based on 178 reviews
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