Login
Start Free Trial Are you a business?? Click Here

Wilko Reviews

2.6 Rating 648 Reviews
40 %
of reviewers recommend Wilko
2.6
Based on 648 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 31%
Accurate And Undamaged Orders
Greater than 54%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Write Your review

Wilko 1 star review on 4th December 2024
Debbie Dodge
Wilko 1 star review on 20th June 2024
Anonymous
Wilko 1 star review on 20th June 2024
Anonymous
Wilko 1 star review on 30th May 2024
Rafal
Wilko 1 star review on 30th May 2024
Rafal
Wilko 1 star review on 3rd May 2024
Anonymous
Wilko 1 star review on 3rd May 2024
Anonymous
34
Anonymous
Anonymous  // 01/01/2019
Good choice of products. Prices which are reasonable and do not fluctuate as others do. Much better systems at check outs which means it's quicker for all.
Helpful Report
Posted 7 years ago
Great service always happy to help
Helpful Report
Posted 7 years ago
Got what we ordered far quicker than we thought. Very good value for money.
Helpful Report
Posted 7 years ago
Brought their value iron at £4, and its better than my last iron which was £30+ Irons well, smooth, steam aspect actually stops puffing steam when you turn it off, really pleased with this little gem!
Helpful Report
Posted 7 years ago
Really friendly staff, nothing was too much trouble when trying to obtain product
Helpful Report
Posted 7 years ago
The several times I have ordered products by click and collect they have arrived ahead of schedule and have been of good quality.
Helpful Report
Posted 7 years ago
I love Wilko because there sell majority of what I want, good quality products, good prices.
Helpful Report
Posted 7 years ago
After making a purchase on wilko.com I was advised that a member of staff would call me to arrange collection when delivered to store. However after 2 weeks of waiting, I had to contact customer services via email for an update. Only to be told that they were informed that the store 'had' called me. This was completely false and will not be using the online service again.
Helpful Report
Posted 7 years ago
Always a quick efficient service from my local Wilko Store Oxford.
Helpful Report
Posted 7 years ago
Wilko is rated 2.6 based on 648 reviews