Wilko Reviews

Name: Wilko
Rating: 2.64

2.6 Rating 648 Reviews

40 %

of reviewers recommend Wilko

Company Reviews

Questions

Metrics

2.6

Based on 648 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wilko 1 star review on 4th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good choice of products and friendly helpful staff”

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Posted 7 years ago

“Always having a great selection of items you require on a day-to-day basis , with the best prices you'll find anywhere.”

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Posted 7 years ago

“I order from them regularly, which is a recommendation in itself! Their products are well made and arrive well packed.”

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Posted 7 years ago

“Always receive fabulous, fast, efficient service. Happy to highly recommend”

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Posted 7 years ago

“Items are always as seen online and good condition, delivery very good and on time as stated”

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Posted 7 years ago

“Ordered curtains online, got it delivered in store for free... turns out, I bought the wrong size. But they refunded and sorted out the right ones in no time. Very impressed with the staff :)”

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Posted 7 years ago

“Absolutely love Wilko.com, you can find everything on here from toothpaste, shampoo and deodorant to dog food and toys its all there on one site great prices too”

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Posted 7 years ago

“Arrived quick”

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Posted 7 years ago

“Great ease to find products”

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Posted 7 years ago

“I love this store quality items and great service”

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Posted 7 years ago

“Cheap deals and fast postage.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Good value”

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Posted 7 years ago

“Always easy to find products clean stores and helpful Staff”

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Posted 7 years ago

“Item I ordered was cheapest I could find (from same manufacturer) - took 2 days to arrive - excellent Long live Wilko!”

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Posted 7 years ago

“Quick efficient service/good quality for price -receive goods with-in two days Very happy customer indeed”

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Posted 7 years ago

“Cheap diesel system cleaner”

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Posted 7 years ago

“Great stock choice and helpful staff”

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Posted 7 years ago

“I bought some Moroccan mugs. They are a pleasure to use and delightful to look at. They were also extremely good value for money. I spotted a tiny flaw in one and informed customer services at Wilkos. Their no-quibble replacement was better than most companies and they went out of their way to put right a problem I had with a delivery error. I will definitely buy from Wilko.com again.”

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Posted 7 years ago

“took daughter to get her school stationery, found every thing she needed at reasonable price, also found nitro mors paint stripper that i needed but couldn't it anywhere else local to me. customer service was good to.”

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Posted 7 years ago

Wilko is rated 2.6 based on 648 reviews