Wilko Reviews

Name: Wilko
Rating: 2.61

2.6 Rating 663 Reviews

39 %

of reviewers recommend Wilko

Company Reviews

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Metrics

2.6

Based on 663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wilko 1 star review on 12th January 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent choice of Christmas gifts, competitively priced.”

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Posted 7 years ago

“I enjoyed shopping on Wilko,,their goods are on reasonable price and good quality!”

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Posted 7 years ago

“easy to order and value for money”

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Posted 7 years ago

“Cheap deals and fast postage.”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Quick efficient service/good quality for price -receive goods with-in two days Very happy customer indeed”

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Posted 7 years ago

“Great stock choice and helpful staff”

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Posted 7 years ago

“Great value and great selection of products. Delivery can be a little slow but the sale items are really well discounted”

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Posted 7 years ago

“Great product range at reasonable prices.”

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Posted 7 years ago

“Good range of products, good for cheap holiday essentials”

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Posted 7 years ago

“Good customer relations and helpful information from the cashier”

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Posted 7 years ago

“Good quality products, always competitive and there free click and collect service is excellent.”

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Posted 7 years ago

“Good choice of products. Prices which are reasonable and do not fluctuate as others do. Much better systems at check outs which means it's quicker for all.”

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Posted 7 years ago

“Brought their value iron at £4, and its better than my last iron which was £30+ Irons well, smooth, steam aspect actually stops puffing steam when you turn it off, really pleased with this little gem!”

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Posted 7 years ago

Wilko is rated 2.6 based on 663 reviews