Wilko Reviews

Name: Wilko
Rating: 2.70

2.7 Rating 625 Reviews

41 %

of reviewers recommend Wilko

Company Reviews

Questions

Metrics

2.7

Based on 625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wilko made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always receive fabulous, fast, efficient service. Happy to highly recommend”

Helpful Report

Posted 7 years ago

“Items are always as seen online and good condition, delivery very good and on time as stated”

Helpful Report

Posted 7 years ago

“Ordered curtains online, got it delivered in store for free... turns out, I bought the wrong size. But they refunded and sorted out the right ones in no time. Very impressed with the staff :)”

Helpful Report

Posted 7 years ago

“Absolutely love Wilko.com, you can find everything on here from toothpaste, shampoo and deodorant to dog food and toys its all there on one site great prices too”

Helpful Report

Posted 7 years ago

“Arrived quick”

Helpful Report

Posted 7 years ago

“Great ease to find products”

Helpful Report

Posted 7 years ago

“I love this store quality items and great service”

Helpful Report

Posted 7 years ago

“Cheap deals and fast postage.”

Helpful Report

Posted 7 years ago

“Good service”

Helpful Report

Posted 7 years ago

“Good value”

Helpful Report

Posted 7 years ago

“Always easy to find products clean stores and helpful Staff”

Helpful Report

Posted 7 years ago

“Item I ordered was cheapest I could find (from same manufacturer) - took 2 days to arrive - excellent Long live Wilko!”

Helpful Report

Posted 7 years ago

“Quick efficient service/good quality for price -receive goods with-in two days Very happy customer indeed”

Helpful Report

Posted 7 years ago

“Cheap diesel system cleaner”

Helpful Report

Posted 7 years ago

“Great stock choice and helpful staff”

Helpful Report

Posted 7 years ago

“I bought some Moroccan mugs. They are a pleasure to use and delightful to look at. They were also extremely good value for money. I spotted a tiny flaw in one and informed customer services at Wilkos. Their no-quibble replacement was better than most companies and they went out of their way to put right a problem I had with a delivery error. I will definitely buy from Wilko.com again.”

Helpful Report

Posted 7 years ago

“took daughter to get her school stationery, found every thing she needed at reasonable price, also found nitro mors paint stripper that i needed but couldn't it anywhere else local to me. customer service was good to.”

Helpful Report

Posted 7 years ago

“Purchased wool from Wilkos and it is great value and quality.”

Helpful Report

Posted 7 years ago

“Purchased wool from Wilkos and it is great value and quality.”

Helpful Report

Posted 7 years ago

“Not happy at all bought some outdoor paint for my window sills which after the required drying time it started to rain thus resulting in paint running down the walls which had just been plastered and painted”

Helpful Report

Posted 7 years ago

Wilko is rated 2.7 based on 625 reviews