Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,695 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service excellent both in store and at delivery and pre delivery phone call.”

Helpful Report

Posted 7 years ago

“Excellent service. Worth going to their showroom if you can. Helpful & attentive sales staff - knowledgable but with no hard sell.”

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Posted 7 years ago

“Full marks for the stress free dealings for both the company and the delivery team who were wonderful and very jolly as well as very professional.”

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Posted 7 years ago

“Amazing customer service- will not hesitate to buy from them again and recommend to friends.”

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Posted 7 years ago

“Efficient, professional experience. Prompt delivery, good communication. Felt like we were dealing with a different sort (the right sort!) of furniture provider!”

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Posted 7 years ago

“Friendly”

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Posted 7 years ago

“Sofa bed is good quality , as a sofa bed. But disappointed with leather effect and n8t comfy to sit on as a sofa. ....sorry! Service was good and efficient. Delivery men very helpful and on time.”

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Posted 7 years ago

“Delivery was efficient, pleasant staff who set the sofa bed up in the required room and delivery was on time and as promised.”

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Posted 7 years ago

“Fantastic service,the team who delivered our sofa were brilliant,polite on time knew product inside out and explained how to use it very well. A big thank you from us”

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Posted 7 years ago

“Professional service at store in Chiswick.”

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Posted 7 years ago

“Easy to order Appreciated the call to confirm the order and check it was correct Quick delivery Pleasant and helpful delivery team”

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Posted 7 years ago

“Great website, easy ordering process, kept me updated, footstool ready when promised. Wish all furniture companies were as good.”

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Posted 7 years ago

“Delivery to a small dormer bedroom was accomplished with great skill and care.”

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Posted 7 years ago

“From ordering to delivery the service was excellent.”

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Posted 7 years ago

“Very personal”

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Posted 7 years ago

“I found the service to be exceptional from start to finish. Very friendly, polite and helpful office staff I dealt with during the order process over the phone, a spectacular showroom and staff that made me feel so welcome... Delivery of the item was seamless, thank you for such a great service....”

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Posted 7 years ago

“Delivery gentlemen were delightful and so helpful. All instructions on using the bed were carefully explained and they arrived so lovely and early in the morning!!”

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Posted 7 years ago

“All the staff I spoke to were very helpful and friendly.”

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Posted 7 years ago

“Delivery men were quick, efficient and polite”

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Posted 7 years ago

“friendly and helpful staff”

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Posted 7 years ago

Willow & Hall is rated 4.7 based on 2,695 reviews