Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,695 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent customer service and delivery.”

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Posted 8 years ago

“Great service - showroom was easy to find, staff were very helpful, and I got a cup of tea whilst browsing! :)”

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Posted 8 years ago

“We had a phone call from Willow and Hall to check where our sofa bed was going and if it would fit through the doors etc.”

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Posted 8 years ago

“Lovely people to deal with, great service at both the showroom in Chiswick and from the delivery team. Delivery was pre-arranged and the 2 chaps who came to take away our old sofa bed and replace it with the new one were tidy, careful and polite. Highly recommend.”

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Posted 8 years ago

“Very good all round, recommended”

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Posted 8 years ago

“Very pleased with responses to emails and on the telephone. would have liked a bit more flexibility with delivery date.”

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Posted 8 years ago

“service was quick clear and efficient”

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Posted 8 years ago

“Excellent service at all stages.”

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Posted 8 years ago

“Cannot fault the service and quality of the products. My house is now a home. Thank you!”

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Posted 8 years ago

“Excellent customer service. Kept you informed of the progress of the order. Also, excellent service from the delivery persons.”

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Posted 8 years ago

“Whole ordering online and delivery service excellent.”

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Posted 8 years ago

“Easy to order, good price for the quality, delivery slot convenient and good collection of old mattress. Nice to receive calls both on placing the order and pre delivery”

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Posted 8 years ago

“Excellent delivery”

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Posted 8 years ago

“Brilliant service. They told us they would be late, but kept us informed at all times”

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Posted 8 years ago

“lovely show room, personable service, and good delivery experience”

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Posted 8 years ago

“As efficient a service, from order to delivery, as you would hope to expect. Brilliant.”

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Posted 8 years ago

“Just about every aspect of this service was superb, from shopping at theatre in Chiswick to the delivery process - kind courteous and efficient.”

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Posted 8 years ago

“Easy to order online and request fabric samples, good service, sofa arrived earlier than expected”

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Posted 8 years ago

“Good service in the showroom when purchasing and excellent service on delivery. The guys answered all my questions and were in and out before you knew it!”

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Posted 8 years ago

“Very good showroom and choice of sofa and material”

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Posted 8 years ago

Willow & Hall is rated 4.7 based on 2,695 reviews