Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,695 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

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Metrics

4.7

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of fabrics available to chose from, which I selected from. Arrived very quickly in an extremely neat presentation box. My excellent quality fabric samples were followed up by an email asking how the member of staff could help, (how often does that happen) I didnít follow it up. Why not sure???? maybe because I was just looking for a bedroom chair.”

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Posted 5 years ago

“Really lovely sample pack- resulted in us buying a sofa and sofabed! They are amazing quality -would definitely recommend.”

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Posted 5 years ago

“Ordered and arrived quickly. Good quality samples”

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Posted 5 years ago

“Lovely samples, well packaged. Thank you”

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Posted 5 years ago

“Fast fasting great qaulity.”

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Posted 5 years ago

“Excellent service Samples suplied promptly which enabled me to pick the correct colour to match with my room”

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Posted 5 years ago

“Received the samples very quickly and ordered the sofa soon after .”

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Posted 5 years ago

“Lovely fabrics and quick delivery ????”

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Posted 5 years ago

“Brillient samples, just what i needed x”

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Posted 5 years ago

“Great samples sent very quickly”

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Posted 5 years ago

“Excellent. Thank you.”

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Posted 5 years ago

“Sample pack very quickly dispatched, good communication via email with Willow and Hall, samples lovely.”

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Posted 5 years ago

“Good size and quality samples. Very pleased.”

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Posted 5 years ago

“Fast delivery of swatches, phone calls to confirm choices and measurements when ordered online. Great delivery service and a very well made end product.”

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Posted 5 years ago

“Brilliant being able to select fabric samples that arrive the next day beautifully put together in a little presentation pack. Equally simple to place your order.”

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Posted 5 years ago

“Bought Appley sofa bed online. Excellent quality, customer service and so comfortable as a sofa and bed. Recommend getting swatches first.”

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Posted 5 years ago

“Very happy with our sofa bed, and the people who delivered it were really lovely people.”

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Posted 5 years ago

“Arrived on time and as expected.”

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Posted 5 years ago

“The product was excellent and we are very pleased with it. The communication from Willow and Hall was not great. We heard nothing from the date of order til we phoned a week before it was due. The sofa was not ready but that was only confirmed on the day of delivery. We had to make all the calls. We never received a call back. The delivery team were very friendly and helpful”

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Posted 5 years ago

“Excellent personal attention in the showroom. Clear information on website regarding dimensions. Straightforward ordering, delivery and removal of old furniture. Very happy with new sofas.”

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Posted 5 years ago

Willow & Hall is rated 4.7 based on 2,695 reviews