Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,695 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were very pleasant and professional. I could not fault the service in any way.”

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Posted 7 years ago

“very good service from order to delivery”

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Posted 7 years ago

“As above”

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Posted 7 years ago

“Will definitely recommend”

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Posted 7 years ago

“Great service, delivery was very good as chaps were very polite, put item where we wanted and set it up quickly, removing all rubbish and demonstrating how the sofa bed works.”

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Posted 7 years ago

“Prompt service”

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Posted 7 years ago

“We thought the process of purchasing the sofa was clear and easy with helpful and attentive staff both in the showroom and at the delivery centre.”

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Posted 7 years ago

“Excellent service.”

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Posted 7 years ago

“The website was great and delivery and setup was excellent. Overall a great service”

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Posted 7 years ago

“Seemingly good quality products, easy to order online, excellent delivery team. Slightly disappointing range of natural fabrics.”

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Posted 7 years ago

“I cannot fault the amazing service from Willow and Hall right from the time I phoned to put in my order to the time my sofa bed was delivered”

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Posted 7 years ago

“Excellent service - rang me to check the order, rang to advise of delivery and very helpful and personal service.”

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Posted 7 years ago

“Enjoyed going to the show room and the staff there. Wasn't too pleased to have to order the sofa over the phone on a premium rate number.”

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Posted 7 years ago

“Very pleased with everything, delivery very good, love the fabric and colour, ( violet velvet) Would recommend you”

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Posted 7 years ago

“Great company, very organised and polite staff.”

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Posted 7 years ago

“Efficient helpful service.”

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Posted 7 years ago

“Very helpful, prompt, courteous.”

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Posted 7 years ago

“Pity the delivery guys had dirty hands after they'd unwrapped it”

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Posted 7 years ago

“Excellent service, staff pleasant and helpful, delivery efficient.”

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Posted 7 years ago

“Everything was great - as expected for the price tag - except that the delivery was badly organised and failed to respond adequately or at all to emails. The delivery workers, however, were friendly, professional and kind.”

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Posted 7 years ago

Willow & Hall is rated 4.7 based on 2,695 reviews