Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,695 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First rate service”

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Posted 7 years ago

“Excellent delivery service”

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Posted 7 years ago

“Staff could not have been more helpful.”

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Posted 7 years ago

“First class customer service, order dealt with efficiently and material arrived within a couple of days.”

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Posted 7 years ago

“We ordered the Dunsmore 3 seater sofa, as well as extra fabric so we could make up some extra matching window cushions. From the people in the showroom to those on the telephone to the delivery men, I have been extremely impressed by the quality of service and responsiveness at every stage. Would happily order from Willow & Hall again.”

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Posted 7 years ago

“Very helpful staff. I was given as much time as I needed to make up my mind regarding all the options available.”

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Posted 7 years ago

“Lovely showroom. Perfect for the choice of sofa we wanted. Great quality fabrics and cushion fill choices. Nice coffee too”

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Posted 7 years ago

“Good communications, fast service, excellent delivery people.”

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Posted 7 years ago

“Very friendly and helpful throughout the experience!”

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Posted 7 years ago

“Everything about the service was excellent, from viewing in the showroom to delivery (which was much quicker that the time we were quoted),”

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Posted 7 years ago

“Excellent delivery team and good communication leading up to delivery”

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Posted 7 years ago

“Prompt and efficient”

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Posted 7 years ago

“What a great company, efficient and reliable customer service, and a lovely product.”

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Posted 7 years ago

“Brilliant service. Very polite staff and great contact to confirm order and delivery”

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Posted 7 years ago

“Good quality service. Showroom gave a number of options of style and fabrics to help us select Advised a delivery time of 5 to 6 weeks but arrived within 14 days”

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Posted 7 years ago

“Bit silly expecting me to walk up and down in Chiswick to get 5% discount.”

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Posted 7 years ago

“I was very impressed with the service when placing my order to the speedy delivery and the delivery men were excellent !”

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Posted 7 years ago

“Great service. Delivery within time slot. Presentable, polite & knowledgable with the sofabed.”

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Posted 7 years ago

“Very good experience, much better than I'd expected, sofa delivered way ahead of schedule.”

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Posted 7 years ago

“The order was ready much sooner than we had expected but Willow and Hall were happy to deliver when we were ready.”

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Posted 7 years ago

Willow & Hall is rated 4.7 based on 2,695 reviews