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Willow & Hall Reviews

4.7 Rating 2,695 Reviews
B
Happiness Grade
B

Customer Service - Good

76.19%
Industry Average
Their service was excellent too and I will certainly visit their showroom again when we replace our sofa.
posted 2 years ago - Anonymous
I cannot fault the customer service from start to finish which was always polite and helpful. The sofa arrived within the expected time and the delivery team were great. The sofa appears to be well made and looks good in my lounge, but I would have preferred it slightly deeper for comfort. However, as the measurements were accurate, I take responsibility for this. Overall I would recommend Willow and Hall.
posted 2 years ago - Irene
Ordered a chair/ bed from Willow and Hall. Very pleased with quality of product and customer service
posted 2 years ago - Anonymous
Customer service was brilliant. Can’t remember the exact price, but I think it seemed like value for money. Your colleagues who made the delivery, were excellent. Friendly, careful and very painstaking with their explanation of how everything worked.
posted 2 years ago - Anonymous
Willow and Hall provided excellent service right from the start. Samples arrived very quickly, and the sofa was completed within the time scales, delivered to my door , unpacked and all packaging removed. The sofa bed is very comfortable to sleep on, and still looks as good as new. Thank you Willow and Hall !
posted 2 years ago - Nicola
We bought a Willow & Hall sofa-bed 4 years ago. We were pleased with it then, and it is still in great condition now. Very happy to recommend for quality and delivery service.
posted 2 years ago - Anonymous
Excellent company. It was very difficult to find stylish sofa beds until I found Willow and Hall. Service was first class and I would highly recommend.
posted 2 years ago - Emily
The service received from Willow and Hall was excellent and now, having used the bed sofa for five years, it looks as good as new.
posted 2 years ago - Anonymous
The sofa bed we bought 5 years ago is still in excellent shape. The service we got was very smooth.
posted 2 years ago - Anonymous
very good service ,good delivery , my settee looks as good now as when I first had it delivered 5 years ago.
posted 2 years ago - Anonymous