Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,695 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You were helpful on the telephone and the delivery was handled quickly and efficiently thank you.”

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Posted 8 years ago

“Customer service including delivery and instal was excellent. Thanks.”

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Posted 8 years ago

“Delivery on time. Very nice,helpful delivery men.”

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Posted 8 years ago

“Fantastic service”

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Posted 8 years ago

“Incorrectly took down my postal code which led to delivery delay. All the staff pleasant and knowledgeable. Katie particularly efficient. Excellent web site”

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Posted 8 years ago

“Very helpful and informative”

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Posted 8 years ago

“Excellent communication, both contact by phone and email updates.”

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Posted 8 years ago

“The service was excellent, the staff charming and helpful and the delivery people extremely accommodating. From visiting the showroom, ordering my sofas and footstool to the delivery, everything was a pleasure. I would recommend Willow and Hall without hesitation.”

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Posted 8 years ago

“Excellent personalised service and recommended a good combination of sofa - cushions. Would recommend to family and friends. Delivery guys were also top and friendly”

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Posted 8 years ago

“Helpful staff and excellent delivery team”

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Posted 8 years ago

“Fantastic people from the lady in the showroom to the blokes who delivered”

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Posted 8 years ago

“It is a pleasure for me to comment on Willow & Hall. Since moving home, this company is the only one to have a. found the address b. delivered on time c. put the sofa together and removed the packing. All this with the most courtesy and kindness. Well done to them.”

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Posted 8 years ago

“Great service and delivered when promised.”

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Posted 8 years ago

“delivery was ok however I had requested first delivery of the day and that did not happen. Fortunately I was able to arrange for someone to sleep over to accept delivery of the sofa bed”

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Posted 8 years ago

“Professional and marketing is great.”

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Posted 8 years ago

“The service was excellent. The sofa bed was set up in 3 minutes.”

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Posted 8 years ago

“Great service and prompt delivery!”

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Posted 8 years ago

“Lovely sofa bed delivered on time and I am delighted with it”

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Posted 8 years ago

“I did have to chase the delivery arrangements,”

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Posted 8 years ago

“First class service”

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Posted 8 years ago

Willow & Hall is rated 4.7 based on 2,695 reviews