Willow & Hall Reviews

Name: Willow & Hall
Rating: 4.69

4.7 Rating 2,695 Reviews

94 %

of reviewers recommend Willow & Hall

Company Reviews

Questions

Metrics

4.7

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 53%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

Visit Website

Phone:

89393800

Email:

sarah.massouh@willowandhall.co.uk

Location:

Regal House, 70 London Road, Twickenham
TW1 3QS

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service”

Helpful Report

Posted 5 years ago

“Quick delivery and lovely samples of fabric”

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Posted 5 years ago

“Couldnít believe how quickly I received these samples, great product. Hoping to visit the showroom very soon.”

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Posted 5 years ago

“Great choices, excellent.”

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Posted 5 years ago

“They are beautiful samples, thanks.”

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Posted 5 years ago

“I love the fact that they put a teabag in there. A simple gesture but so lovely. The samples are good quality and a perfect size to give you the best idea of the material you're looking for. 5 * all day, everyday. Leaflets inside are handy too and the box is perfect to keep the material at its best whilst being delivered. Fast delivery too so you're not waiting forever.”

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Posted 5 years ago

“Good selection of fabrics available to chose from, which I selected from. Arrived very quickly in an extremely neat presentation box. My excellent quality fabric samples were followed up by an email asking how the member of staff could help, (how often does that happen) I didnít follow it up. Why not sure???? maybe because I was just looking for a bedroom chair.”

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Posted 5 years ago

“Really lovely sample pack- resulted in us buying a sofa and sofabed! They are amazing quality -would definitely recommend.”

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Posted 5 years ago

“Lovely samples, well packaged. Thank you”

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Posted 5 years ago

“Excellent service Samples suplied promptly which enabled me to pick the correct colour to match with my room”

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Posted 5 years ago

“Received the samples very quickly and ordered the sofa soon after .”

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Posted 5 years ago

“Brillient samples, just what i needed x”

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Posted 5 years ago

“Lovely fabrics and quick delivery ????”

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Posted 5 years ago

“Great samples sent very quickly”

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Posted 5 years ago

“Excellent. Thank you.”

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Posted 5 years ago

“Good size and quality samples. Very pleased.”

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Posted 5 years ago

“Sample pack very quickly dispatched, good communication via email with Willow and Hall, samples lovely.”

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Posted 5 years ago

“Fast delivery of swatches, phone calls to confirm choices and measurements when ordered online. Great delivery service and a very well made end product.”

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Posted 5 years ago

“Brilliant being able to select fabric samples that arrive the next day beautifully put together in a little presentation pack. Equally simple to place your order.”

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Posted 5 years ago

“Bought Appley sofa bed online. Excellent quality, customer service and so comfortable as a sofa and bed. Recommend getting swatches first.”

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Posted 5 years ago

Willow & Hall is rated 4.7 based on 2,695 reviews